Claims Handler

Adjusting Appointments Limited; Maidstone; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading Independent Global Loss Adjusters in Maidstone is seeking an experienced Claims Handler to manage a portfolio of Property and Liability Claims covering the UK and Europe. The role involves investigating claims, liaising with stakeholders, and producing reports. Candidates must have previous claims handling experience with strong communication and negotiation skills. The company offers support for industry qualifications and a range of benefits including a competitive salary, healthcare scheme, and pension plan.

Benefits

Competitive Annual Basic Salary

Full support towards Industry qualification

25 days holiday plus bank holidays

Healthcare Scheme

Pension - 8% Employer, 2% Employee

Life Assurance

Qualifications

• Previous Claims handling experience including caseload management.
• Experience handling Property Claims covering all general perils.
• Exceptional communication skills both written and verbal.

Responsibilities

• Investigating, negotiating and agreeing settlement of claims.
• Liaising with the Insured, Insurers/Brokers on a day-to-day basis.
• Attending Client review meetings.

Skills

Claims handling

Communication skills

Negotiation skills

Relationship management

Problem-solving skills

Education

Industry qualifications

Job description

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe.

Responsibilities

• Investigating, negotiating and agreeing settlement of claims
• Liaising with the Insured, Insurers/Brokers on a day-to-day basis
• Liaise with stakeholders overseas
• Produce reports
• Ensure time reporting and billing is compliant
• Liaise closely with the team of Field Adjusters where appropriate
• Attend Client review meetings

Qualifications

• Previous Claims handling experience including caseload management
• Experience of handling Property Claims covering all general perils
• Exceptional communication skills both written and verbal
• Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties
• Proven capability in negotiation, decision making and problem‑solving skills
• Thrive in a high‑pressured working environment
• Be driven to meet and exceed targets
• Industry qualifications, working towards or be keen to study and work towards
• Be happy to work from on office base 2/3 days per week

Benefits

• Competitive Annual Basic Salary
• Full support towards Industry qualification as well as support towards career progression and development
• Hours are Monday to Friday 9.00am-5.00pm
• 25 days holiday per annum plus bank holidays
• Healthcare Scheme
• Pension - 8% Employer, 2 % Employee
• Life Assurance
• Health Insurance