Claims & Crisis Lead: Product Recall Expert

AXA Group; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading insurance provider is seeking a Claims Adjuster to join their Crisis Management team in London. This permanent role involves managing complex claims, engaging with various stakeholders, and providing excellent customer service. Experience in Liability Claims is advantageous, along with a strong ability to prioritize and adapt. The position supports a hybrid working model, providing flexibility while ensuring a collaborative working culture.

Qualifications

• Experience in Product Recall or Crisis Management is advantageous.
• Working knowledge of Lloyd’s minimum standards is desired.
• Highly organized and adaptable to learn other lines.

Responsibilities

• Manage Product Recall and Crisis Management Claims.
• Ensure claims are reserved within guidelines.
• Provide superior customer service to policyholders.

Skills

Experience of Liability Claims

Ability to prioritize workload

Customer service passion

Job description

A leading insurance provider is seeking a Claims Adjuster to join their Crisis Management team in London. This permanent role involves managing complex claims, engaging with various stakeholders, and providing excellent customer service. Experience in Liability Claims is advantageous, along with a strong ability to prioritize and adapt. The position supports a hybrid working model, providing flexibility while ensuring a collaborative working culture.