Civil Enforcement Officer

Herefordshire Council; Hereford; On-site; GBP 15,000 - 17,000; Part time

Job summary

A local council in Hereford is seeking a part-time Civil Enforcement Officer to enforce parking regulations through visible patrols. The role involves issuing Penalty Charge Notices and performing checks for blue badges. Candidates should have effective communication skills and be able to work various shifts including weekends and evenings. The position offers a competitive salary, generous leave, pension scheme, and a supportive working environment.

Benefits

Generous Annual Leave

Flexible working arrangements

Employee Assistance Programme

Payment of professional membership fees

Access to various retail and leisure benefits

Qualifications

• Must be able to communicate effectively with the public.
• Ability to work independently and travel across the county.

Responsibilities

• Conduct high visibility patrols enforcing parking regulations.
• Issue Penalty Charge Notices and check disabled blue badges.
• Work various shifts, including weekends and evenings.

Skills

Effective communication

Ability to handle confrontation

Job description

About The Role

Contract: Permanent
Salary: HC05 £25,989 - £28,142 (pro rata £15,452 - £16,733)
Hours: 22

Location: Hereford
Closing Date: 04/01/2026

Herefordshire Council is responsible for the enforcement of the on‑street parking restrictions throughout Herefordshire and also its off‑street car parks. We are looking to appoint a part‑time (22 hrs) enthusiastic, self‑motivated and committed Civil Enforcement Officer.

The post holders will be required to work various shifts as part of a rota system which will include weekends and evenings.

You will carry out high visibility patrols across the county enforcing parking regulations by way of issuing Penalty Charge Notices to vehicles contravening the parking regulations and carrying out routine disabled persons blue badge checks.

You will need to be able to communicate effectively with people and have the ability and confidence to deal effectively with confrontation. The role involves the post holder patrolling on foot for most of the working day outside in all weather conditions.

As the role involves enforcement across the county you will need to be able to travel independently.

Benefits of working for Herefordshire Council:

A competitive salary, generous holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:

• Pension Scheme Enrolment in the Local Government (LGPS)
• Generous Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum
• Flexible working: flexi‑time, job‑share, part‑time hours and, in some instances, home working
• Employee Assistance Programme: 24/7 access to support and counselling
• Payment of professional membership fees
• Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.

We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.

The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
• Those who indicate in their supporting statement that they serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, or their families. This is part of our pledge to support the Armed Forces Covenant;
• Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.

Please refer to the Job Description and Person Specification for more details of this role.

To apply, please submit your CV and complete the supporting statement within the application form, referring to the job description & person specification, detailing how you meet the specific requirements of the role.

The Council plan sets out how we will make our contribution to achieving a better and more successful Herefordshire, please see the link below to find out more:

Herefordshire Council Plan 2024-28