Christmas Sales Advisor - Newcastle Eldon Square (8 hours)

Rituals; North East; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading cosmetics company in the North East of England is seeking a Festive Rituals Advisor for their store. The successful candidate will engage with customers, offering personalized product guidance and maintaining store standards. Ideal applicants should have retail or hospitality experience and a strong customer-service mentality. Opportunities for training and career growth are available within the company.

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• Team-player’s work ethic with a customer-service mentality.
• Ability to connect with customers and make them feel at home.

Responsibilities

• Engage directly with customers to guide them to Rituals products.
• Contribute to store goals alongside Store Manager and Assistant Store Manager.
• Maintain store presentation and follow safety procedures.

Skills

Customer-service mentality

Decision making

Problem-solving

Attention to detail

Job description

Overview

We are looking for Rituals Advisors for the Festive Season!

At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs.

You are all about customer experience.

As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.

The above characteristics are what make you the ideal Festive Rituals Advisor.

You can give new meaning to the words \'aim big, act small\' by:

• Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets.
• Interacting with customers and providing ‘Best in Class’ customer experience.
• Following Store safety procedures.
• Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards.

In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career.

Responsibilities

• Engage directly with customers and guide them to Rituals products that meet their needs.
• Work with Store Manager and Assistant Store Manager to contribute to store goals and targets.
• Provide Best in Class customer experience and maintain store presentation.
• Follow store safety procedures and keep the store clean and tidy according to Rituals standards.

Qualifications

This is you.

High on energy, low on ego and with a little bit of humour. You are also ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel good. And on top of that, you have:

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.

All your information will be kept confidential according to EEO guidelines.