Charity Shop Manager

Salvation Army Trading Co. Ltd.; Bournemouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A charitable organization in Bournemouth is seeking a Shop Manager to lead daily operations and provide excellent customer service. You will recruit and manage volunteers, engage with the community, and foster a sustainable shop environment. The ideal candidate will have strong leadership abilities and a commitment to community-focused work. Benefits include a virtual GP service and a holiday entitlement starting at 26 days plus bank holidays.

Benefits

Virtual GP service

Holiday entitlement starting at 26 days plus bank holidays

Qualifications

• Demonstrated strong leadership abilities and experience in managing a team or volunteers.
• Commitment to sustainability and community-focused work.
• Customer service oriented with excellent communication skills.

Responsibilities

• Lead daily shop operations and ensure high standards of customer service.
• Recruit, train and manage volunteers to support shop activities.
• Engage with the local community to promote the charity’s impact and initiatives.
• Foster a productive, inclusive and sustainable shop environment.

Skills

Leadership abilities

Customer service orientation

Excellent communication skills

Job description

Overview

A charitable organization in Bournemouth is seeking a Shop Manager to lead daily operations and provide excellent customer service. The successful candidate will recruit volunteers and engage with the community, fostering a productive shop environment. Ideal applicants should demonstrate strong leadership abilities and a commitment to sustainability. This role offers benefits including a virtual GP service and a holiday entitlement starting at 26 days plus bank holidays.

Responsibilities

• Lead daily shop operations and ensure high standards of customer service.
• Recruit, train and manage volunteers to support shop activities.
• Engage with the local community to promote the charity’s impact and initiatives.
• Foster a productive, inclusive and sustainable shop environment.

Qualifications

• Demonstrated strong leadership abilities and experience in managing a team or volunteers.
• Commitment to sustainability and community-focused work.
• Customer service oriented with excellent communication skills.

Benefits

Benefits include a virtual GP service and holiday entitlement starting at 26 days plus bank holidays.

Location

Bournemouth, England, GB