Change Manager

Boots; Nottingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading beauty company in Nottingham is looking for a dynamic Change Manager to lead their Transformation programme. The role involves developing change strategies, engaging stakeholders across multiple functions, and ensuring effective communication. Candidates should have a strong background in change management and collaboration in diverse environments. This position offers extensive benefits including a retirement savings plan and flexible benefits.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Access to 24/7 counselling support

Qualifications

• Proven experience developing engagement and capability improvement plans.
• Experience of implementing new ways of working in a complex business.
• Strong understanding of multiple functions in a consumer-centric environment.

Responsibilities

• Develop a change management strategy for business transformation.
• Partner with leaders across departments to ensure support for changes.
• Design engaging communication plans for the business transformation.

Skills

Stakeholder management

Collaboration

Change management

Communication

Education

APM Change Management practitioner or equivalent qualification

Tools

Design Thinking

Lean

Agile

Job description

Job Description

Change Manager

Contract: 12 month FTC

Recruitment Partner: Vyoma Gandhi

About the role

This is an exciting opportunity and time to join our Transformation specialists on a 12-month fixed term / secondment as a Change Manager. You will work with the No7 Beauty Company Transformation Programme team, committed to transitioning the much loved beauty brands business to new operating model that enables successful delivery of long term growth plans.

We are looking for a dynamic Change Manager to lead the people agenda for change in the strategic transformation of our No7 Beauty Company operating model. This role is pivotal in driving the delivery of capabilities, behaviours and culture that successfully enable new structures, and adoption of new ways of working including governance, processes, data and technologies across our global beauty business. You will work with the programme team, cross‑functional teams, senior leaders, and external partners to embed change that creates long term sustainable value, with care for the strategic ambition.

Key responsibilities

Change Strategy & Planning

• Develop a change management strategy tailored to transforming the business’ operating model to remain future fit in a volatile beauty sector.
• Conduct change impact assessments and develop capability development plans with multiple team members.
• Co‑ordinate the development of a future vision and strategic narrative that inspires and ignites people’s passion for personal and business growth.

Stakeholder Engagement

• Partner with senior leaders across Marketing, R&D, Supply Chain, Commercial and Finance to ensure agreement and support of the new operating model and changes required.
• Build coalitions of change champions across multiple teams and regions.

Communication & Engagement

• Design engaging communication plans that reflect the business transformation and new operating model.
• Deliver messaging that resonates with diverse audiences, across multiple specialisms, areas of expertise and global regions.

Training & Capability Building

• Collaborate with HR and L&D to create training programmes that support new ways of working.
• Ensure teams are equipped to adopt new processes.

Change Readiness & Adoption

• Monitor readiness and adoption metrics, using feedback to refine strategies.
• Find and address resistance through targeted interventions.

Integration with Programme Delivery

• Embed change activities into programme plans and ensure understanding of project milestones.
• Support Agile delivery teams with change enablement tools and frameworks.

Leadership Coaching

• Coach leaders to be visible sponsors of change and role models of new behaviours.
• Provide toolkits and guidance to help managers lead their teams through transition.

What you’ll need to have

• Proven experience developing and delivering engagement, culture and capability improvement plans or initiatives.
• Proven experience of implementing new ways of working, that deliver value in a complex business.
• Strong understanding of multiple functions including Marketing, Commercial, Supply Chain, Research and Development, Innovation and Digital Transformation in a consumer‑centric environment.
• Strong stakeholder management skills, able to influence, secure support, resolve conflicts and manage expectations at all levels.
• Collaborator, able to maintain relationships and work effectively with cross‑functional teams in a global matrixed organisation.

It would be great if you also have

• Experience in leading change for operating model transformations, within CPG or beauty/fashion industries.
• Knowledge and experience of Change Management methodologies (e.g., Prosci, ADKAR, APM).
• APM Change Management practitioner (or equivalent qualification).
• Experience of process improvement methodologies such as Design Thinking, Lean, Six Sigma, Value Stream Mapping, Agile and Scrum, BPR.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What’s next

Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.

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