Centre Manager

Halfords Group PLC; Greater London; On-site; GBP 40,000; Full time

Job summary

A leading automotive service provider in Greater London is seeking an Autocentre Manager to lead a dynamic team. The ideal candidate will have strong leadership skills and a passion for enhancing customer satisfaction. This role offers a competitive salary of £40,000 per annum plus an average uncapped bonus of £10,800. Benefits include generous annual leave, discounts, and financial planning support, making it an excellent opportunity for career progression in a growing company.

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off Halfords products

Discounts on various services

Financial planning support

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• Strong leadership experience in the automotive or similar industry.
• Ability to deliver high customer satisfaction.
• Experience in compliance standards.
• Proficient in managing KPIs and sales performance.

Responsibilities

• Lead and manage the team to ensure excellent customer experience.
• Drive business performance while motivating staff.
• Ensure compliance with health and safety standards.

Skills

Leadership and team management skills

Customer satisfaction delivery

Coaching approach to development

Health and Safety compliance

Sales turnover management

Excellent communication skills

IT proficiency

Time management

Valid driving license

Job description

Apply now Job no: 562661
Work type: Full time
Site: Catford
Categories: Autocentre Management
Location: Greater London
Salary: £40,000 per annum + bonus
Business Area: Autocentres

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

• Average uncapped bonus of £10,800 per year (with potential to earn more)
• 5 days a week (This centre is closed on a Sunday)
• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream – access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.