Centre Coordinator

Workspace Group; Derry/Londonderry; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading flexible workspace provider in Derry/Londonderry is seeking a Centre Coordinator. In this role, you will deliver exceptional customer service and manage front desk operations. Ideal candidates are sociable and can strongly engage with customers to make them feel at home. A strong background in customer care is required. Apply now to be part of a vibrant community-focused work environment.

Benefits

Bonus

Birthday Day Off

Further Studies

Sharesave

Private Medical

Pension

Season Ticket Loan

Cycle to Work

Wellbeing

Events

Voluntary Days

Long Service Awards

Qualifications

• Experience of working in a strong customer facing environment.
• Proven experience in customer care and ability to resolve customer complaints.

Responsibilities

• Provide exceptional customer service to all visitors.
• Coordinate fire evacuations and assume the role of Fire Marshall.
• Strengthen customer relationships to ensure satisfaction.

Skills

Customer service

MS Office proficiency

Excellent communication skills

Fluency in English

Job description

We have an opportunity for a customer focused individualwith great social and administrative skills who loves building relationships to join our centre team.

As the Centre Coordinator you will be the first point of contact for anyone entering the building and youll be responsible for providing exceptional customer service - going above and beyond making sure everyone who visits us feels at home.

Responsibilities

• Ensuring a warm welcoming helpful efficient and responsive reception service for customers telephone callers and visitors to the Centre.
• Assuming role of Fire Marshall and co-ordinating fire evacuations as required.
• Liaising with all existing and potential new customers to strengthen and increase good customer relationships by understanding them and their business.
• Ensuring all day to day customer needs and complaints are handled quickly efficiently and to ensure total customer satisfaction.
• Organising customer events and preparing meeting rooms.

Bring your personality to work

We look for a great team player who is sociable outgoing and who can bring their own style to our fun thriving work environment.

Qualifications

• Experience of working in a strong customer facing environment
• Proven experience in customer care and ability to resolve customer complaints
• Strong MS Office skills along with knowledge of other basic IT packages
• Excellent communication skills both verbal and written
• Fluency in English

The Company

As a member of the Workspace family you are part of a team responsible for the office space of 4000 of the capitals brightest businesses. Were far more than a serviced office landlord we offer an environment that puts community first.

Our vibrant internal culture empowers our employees to give exceptional customer service and thrive in their role. This has led to 91 percent of our employees saying they would recommend Workspace as a great place to work 88 percent saying they are proud to work for the company and 91 percent praising Workspaces commitment to environment and social responsibility.

Our focus on our social and environmental responsibilities is a source of great pride from our approach to property renovation to our Carbon Net Zero commitment and neighbourhood programmes.

If all of this sounds up your street apply now to join the Workspace community today.

Benefits

• Benefit 4
• Benefit 5
• Benefit 6
• Bonus
• Birthday Day Off
• Further Studies
• Sharesave
• Private Medical
• Pension
• Season Ticket Loan
• Cycle to Work
• Wellbeing
• Events
• Voluntary Days
• Long Service Awards

Documents

Required Experience :

IC

Key Skills

• Animation
• Arabic Faculty
• Import
• Logistics

Employment Type : Full-Time

Experience : years

Vacancy : 1