Central Norfolk Home First Hub Therapist

NHS; Norwich; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading health trust in Norwich seeks an Occupational Therapist/Physiotherapist to join their community therapy team. The role involves triaging patient referrals, assessing needs, and working collaboratively with a multidisciplinary team to ensure timely responses. Candidates should possess a degree in Occupational or Physiotherapy, be HCPC registered, and have excellent interpersonal skills. Flexibility is essential, with responsibilities spanning a 7-day service. Competitive pay and comprehensive support are offered.

Qualifications

• Must have full UK driving license and access to a vehicle.
• Ability to manage stressful situations.
• Experience working as part of an MDT.

Responsibilities

• Triage and allocation of referrals for patients on Discharge to Assess pathways.
• Assess and prescribe care packages for patients with long term conditions.
• Facilitate early discharge from the hospital.

Skills

Excellent interpersonal skills

Clinical skills

Team Player

Positive attitude towards flexibility

Education

Diploma or degree in Occupational or Physiotherapy

HCPC registration

Tools

SystmOne

Job description

Central Norfolk Home First Hub Therapist

The closing date is 06 October 2025

The Central Norfolk Home First Hub is recruiting

Do you have excellent interpersonal and clinical skills? Are you flexible, approachable and a team player?

An exciting opportunity has arisen for enthusiastic and motivated individuals to join our Norwich Place therapy teams. We are looking for an experienced and reliable Occupational Therapist/Physiotherapist to join us in providing high quality therapy services. Primarily the role is to provide support to the Central Norfolk Home First Hub which covers the Norwich, South and North places and will involve working across a 7 day week. There will be opportunities to maintain clinical competencies by supporting work in both Procured Beds and Urgent Community Response Therapy Team.

The service is operational during the following hours: Monday to Friday 08.00 - 18.00, Saturday 09.00 - 17.00, Sunday 10.00 - 16.00.

If you thrive on variety in the working day, enjoy multi-tasking and also being part of a supportive team then this role is for you.

Responsibilities

You will use your clinical skills and knowledge to complete the triage of referrals for patients on discharge to assess pathways from acute and community hospitals. This will involve assessing the patient's needs, determining priority of care, and processing and allocating referrals accordingly. Effective communication skills are required to liaise with the multidisciplinary team to ensure timely responses to referrals are achieved. Telephone assessments and reviews of individuals in their own homes or care homes following discharge will be undertaken and appropriate therapy intervention planned to meet the patient’s needs.

Assessing and treating patients in their own homes/care homes.

Ideally you will be familiar with these clinical databases; SystmOne, IRIS, Liquid Logic though training will be provided.

As a therapist it is essential that you can prioritise your own workload, possess effective communication skills, work as part of a team, and use your own initiative.

About us

The Central Norfolk Home First Hub is an integrated multidisciplinary team of health and social care colleagues. It consists of clinical leads, practice consultants, OT's, Physio's, Community assistant practitioners and social care assistant practitioners. Supported by Integrated care coordinators and business support. It is a newly established and evolving team.

Successful applicants will be supported within the team and receive regular supervision opportunities.

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Job responsibilities

Key Areas of Responsibility

• Triage and allocation of referrals for patients on Discharge to Assess pathway, assessing the patient’s needs, determining the priority of care, processing and allocating referrals accordingly, liaising with multidisciplinary team to ensure timely responses to referrals on an individual patient needs-based basis utilising the knowledge, skills and expertise of others in the Integrated team.
• To assess and prescribe care packages for patients with long term conditions, the frail & elderly, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.
• To work within the integrated team to facilitate early discharge from hospital.
• To work within the integrated team to prevent unnecessary admission to hospital.
• Assessing and treating patients in their own homes/care homes.
• To work, liaise and communicate with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users on the Discharge to Assess pathway and in community teams.

Qualifications

• HCPC registration
• Clinical Educators Course
• Diploma or degree in Occupational or Physiotherapy

Skills, Abilities and Knowledge

• Ability to manage stressful situations
• Team Player
• Positive attitude towards flexibility to meet the needs of the role
• Demonstrate good IT and standard keyboard skills
• Concentrate when undertaking patient care & inputting data/patient records
• Knowledge or experience of SystmOne

Other

• Must have full UK driving license and have access to a vehicle
• Able to kneel, bend & stoop, and work in cramped environments
• Able to manoeuvre limbs of around 5-6kg
• Able to manoeuvre patients using handling aids

Experience

• Experience of working as part of an MDT
• NHS experience
• Knowledge of additional specialist areas through inhouse training & short courses
• Evidence of working at relevant level
• Previous community experience

Communication

• Good interpersonal skills
• Ability to communicate with members of the MDT
• Ability to communicate with patients who have complex needs
• Able to communicate effectively using the English language in both written and verbal forms
• Good observational and reporting skills

Personal and People Development

• Regular participation in supervision and continual professional development
• Previous experience of supervising other members of staff

Personal Attributes / Behaviours

• Highly motivated
• Tact & diplomacy
• Empathy & sensitivity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Norfolk Community Health and Care NHS Trust