Catering Manager — Multi-Outlet Ops, Career Pathways

Chartwells; Newcastle upon Tyne; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prominent catering services provider in Newcastle upon Tyne is seeking an experienced Catering Manager to lead day-to-day operations across cafés, restaurants, and retail outlets. The role requires a dynamic leader to ensure high standards of food quality and customer service while managing teams, budgets, and compliance with health and safety legislation. Applicants should have proven experience in a busy catering environment and a commitment to enhancing customer experiences through effective leadership.

Benefits

Free meals

Free on-site gym

Subsidised car parking

Contributory pension scheme

Career development programs

Exclusive travel discounts

Qualifications

• Proven experience managing a large, busy retail catering outlet or multiple outlets.
• Strong commitment to delivering excellent customer service.
• Solid understanding of line management and HR processes.

Responsibilities

• Manage day-to-day catering operations across various outlets.
• Lead, coach, and develop catering teams.
• Ensure compliance with food safety legislation and policies.
• Manage budgets and forecast financial performance.

Skills

Customer service excellence

People management

Budget management

Communication skills

Job description

A prominent catering services provider in Newcastle upon Tyne is seeking an experienced Catering Manager to lead day-to-day operations across cafés, restaurants, and retail outlets. The role requires a dynamic leader to ensure high standards of food quality and customer service while managing teams, budgets, and compliance with health and safety legislation. Applicants should have proven experience in a busy catering environment and a commitment to enhancing customer experiences through effective leadership.