Category Assistant – Future Opportunities!

Ocado Retail; Hatfield; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading online retailer is seeking a Category Assistant in Hatfield. You will provide administrative support to the Buying team, ensuring task completion and product listing management. Ideal candidates have strong organizational skills and experience in fast-paced retail. Competitive benefits and a hybrid working model are offered.

Benefits

Private medical insurance

Annual bonus scheme

26 days holiday plus 8 flexible bank holidays

Electric vehicle leasing scheme

Free shuttle bus from Hatfield station

Qualifications

• Strong administrative and organizational skills.
• Microsoft Office literate.
• Previous experience in a fast-paced retail or buying environment preferable.

Responsibilities

• Ensure all administrative tasks assigned by the Category Administration Manager are completed ahead of the deadline.
• Product set up of new product listings.
• Maintenance of current product listings.
• Set up / maintain promotions.
• Supplier set up, onboarding, and management.

Skills

Strong administrative skills

Organisational skills

Microsoft Office literacy

Education

Minimum GCSE or equivalent

Job description

Overview

Category: Assistant

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Entry level

Application closing date: n/a

We are always on the lookout for great talent, and are currently building our talent pipeline for future Category Assistant roles. This is not an immediate opening, but by applying here, you'll be considered for upcoming positions. We'll review your skills and experience, and if they align with the requirements on the role, we'll reach out to you directly when a new opportunity becomes available.

About Us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value. We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About The Team And The Role

As a Category Assistant, you will provide administrative and commercial support to the Buying team for your category/categories. As part of the central Category Administration Team, you will also support the broader Buying team, as required. You will be responsible for a variety of administrative and commercial tasks, with a key focus on accuracy, efficiency and proactiveness to ensure the product range and trading plans are optimised to support the overall Ocado Retail strategy and goals.

What You’ll Do

• Ensure all administrative tasks assigned by the Category Administration Manager are completed ahead of the deadline and managed as agreed between the Buyer and Supplier
• Product set up of new product listings
• Maintenance of current product listings
• Set up / maintain promotions
• Media loading – review banners prior to Go Live on the webshop
• Supplier set up, onboarding, and management
• Price establishment / price changes
• Provides regular clear updates to senior stakeholders of status of administrative tasks, identifying any risks in advance and working to mitigate
• Assist the Customer Centre in a timely manner with responses for customer queries
• Work within critical path deadlines for all accountabilities, working at pace whilst ensuring accuracy
• Support with training on an ad-hoc basis
• Adhere to Ocado Retail values and comply with GSCOP and Competition Law

Who You Are

• Minimum GCSE or equivalent requirements
• Strong administrative and organisational skills
• Microsoft Office literate
• Previous experience in a fast-paced retail or buying environment preferable

At Ocado Retail we’re passionate about building careers and skills by giving people access to new and diverse opportunities. If you don’t tick all the boxes above but have a curious mindset, a passion for learning and adaptable skills to bring to the role, we still want to hear from you!

What’s In It For You

By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. You’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Equal Opportunity

We’re an equal opportunities employer. If you require reasonable adjustments during the recruitment process, please let us know on the application form.