Casual Waiter / Waitress (40 hours per week)

The Langham, London; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious hotel in London is seeking a Casual Waiter/Waitress to join its renowned Palm Court lounge. The ideal candidate will bring previous experience in hospitality, exceptional customer service skills, and a passion for food and beverages. Responsibilities include ensuring impeccable service and cleanliness, along with engaging guests in a friendly manner. This role operates on a casual contract, providing flexible work hours and various benefits such as meals on duty and discounts across the hospitality group.

Benefits

Uniform and meals on duty

Annual holidays

Discounted accommodation across Langham Hospitality Group

Company pension plan

Learning and development opportunities

Eye care vouchers

Colleague recognition system

Discounts on food & beverage

Qualifications

• Previous experience in a similar restaurant or hospitality environment.
• Ability to anticipate guest needs and go the extra mile.
• Clear conversational English language skills.

Responsibilities

• Welcome guests to Palm Court in a friendly and engaging manner.
• Provide prompt, friendly and efficient service.
• Ensure that all cutlery, crockery, and trays are spotless and clean.

Skills

Customer service skills

Attention to detail

Passion for food & beverage

Job description

Overview

Casual Waiter / Waitress (40 hours per week)

The Langham, London is currently looking to recruit a Casual Waiter / Waitress in our Palm Court lounge. The dazzling Palm Court is famed as the place where the tradition of afternoon tea was born over 150 years ago. All day light dining is served with timeless elegance. Champagne enthusiasts may indulge their passion by choosing from one of London’s widest list of over 40 champagnes, including some rare and unusual offerings.

Responsibilities

• welcome guests to Palm Court in a friendly and engaging manner
• provide prompt, friendly and efficient service
• be familiar with all food & beverage items on the menu
• ensure restaurant pantry is set for service
• prepare and locate all mise-en-place in strategic areas in the restaurant
• responsible for linen for the restaurant
• prepare and serve hot beverage as ordered
• ensure that all cutlery, crockery and trays are spotless and clean before and during service

Benefits

• uniform and meals on duty
• annual holidays
• complimentary and discounted accommodation across Langham Hospitality Group
• company pension plan
• learning and development opportunities
• eye care vouchers
• colleague recognition system
• discounts on food & beverage and Chuan Body + Soul treatments / products
• colleague engagement platform
• many other exciting benefits are offered

The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar, extensive Conference & Events facilities and Europe’s first Chuan Spa. The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.

This is a ‘0’ hour contract.

Qualifications

• The ideal Casual Waiter / Waitress in Palm Court will have –
• previous experience in a similar Restaurant or Hospitality environment
• excellent customer service skills; ability to anticipate guest needs and go the extra mile
• strong interest and passion for food & beverage
• excellent attention to detail
• clear conversational English language