Case Management Specialist

Rolls-Royce; Bristol; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading engineering company in Bristol seeks a Case Management Specialist to assist Business Leaders with HR processes including discipline and grievance management. The successful candidate will conduct investigations, support conflict resolution, and provide insights for compliance. A degree in Business or HR is required, along with experience in case management. This role offers a competitive salary and hybrid working arrangements, expecting on-site presence for collaboration at least three days a week.

Benefits

Competitive salary

Bonus

Employee support and discounts

Continuous learning opportunities

Qualifications

• Degree qualified in a Business or HR Discipline or equivalent experience.
• Experience in managing discipline, grievance and conflict issues.
• Comfortable using HR IT systems like Workday.

Responsibilities

• Conduct investigations and support disciplinary hearings.
• Support people leaders with conflict issues.
• Drive compliance and continuous improvement in HR policies.

Skills

Case Management experience

Ability to influence people leaders

Data analysis

Customer management

Education

Degree in Business or HR Discipline

Tools

Workday

Excel

PowerPoint

Word

Job description

Job Description

Case Management Specialist

Bristol UK

Bristol / Hybrid minimum 3 days on site per week

What you will be doing :

An exciting opportunity has arisen for a Case Specialist to join the team in Bristol.

As a Case Specialist you will support Business Leaders in the delivery of HR processes and policies around Discipline, Grievance, Performance Management, Capability and informal resolution. You will use a number of tools to support you in the role such as Company Policies, Workday and Empactis. You will be required to upskill people leaders, support and guide people leaders in all relevant processes and provide the business with regular insights and drive compliance to processes and improvement activities.

Responsibilities :

• Conduct investigations and support disciplinary hearings under the Disciplinary Procedure and support Line Managers with grievances raised by Employees
• Support people leaders with conflict issues and drive as speedy resolution
• Train, support and guide leaders in all aspects of Case Management
• Produce trends and analyse data for all Business areas on various Employee Relation aspects
• Responsible for identifying lessons learned on all processes and implementing improvements
• Drive compliance and continuous improvement in all relevant policies, procedures and practice
• Identify legal challenges and resolutions
• Identify policy and procedure changes based on legal updates

Why Rolls‑Royce

Work with us and we will welcome you into a culture of caring and belonging where you can be yourself. We will listen first, embrace feedback and act with integrity. We will invest in your continuous learning and development and make sure you have access to a wide breadth and depth of opportunities to grow your career and make a difference.

We offer excellent development opportunities, a competitive salary and exceptional benefits. These include bonus, employee support, assistance and employee discounts.

Hybrid working is a way in which our people can balance their time between the office, home or another remote location. It is a locally managed and flexed informal discretionary arrangement. As a minimum we expect everyone to attend the workplace for collaboration and other specific reasons on an average of three days per week. Discover more on our GBS Service Portal about hybrid working.

Who were looking for :

• Degree qualified in a Business or HR Discipline or equivalent experience
• Case Management experience
• Experience in managing discipline, grievance and conflict issues through the process
• Articulate and numerate with the ability to manipulate and present data as required
• Comfortable around key tools including Excel, PowerPoint, Word
• Good working knowledge of HR processes and the relevant IT systems to support those processes; Workday would be an advantage
• Well‑developed customer and relationship management skill set
• Ability to influence people leaders effectively in a business environment
• Problem‑solving approach to process improvement

Join us & help Rolls‑Royce to become a high‑performing, competitive, resilient business.

Please be aware that the priority will be given to employees identified as being at high risk.

The professional level and salary of the position will be dependent on the skills and experience of the successful candidate but is anticipated to be Level C.

This job is advertised at the grades shown and this is the desired operating level for this role.

We encourage applications from candidates with relevant experience from any grade.

It is advised that you inform your current manager of your application for this role.

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives and that the more perspectives we have the more successful we’ll be. By building a culture of respect and appreciation we give everyone who works here the opportunity to realise their full potential.

You can learn more about our global Inclusion strategy here.

Grade: Level C

Closing Date: 14 / 09 / 2025