Case Management Assistant

AD WARRIOR; Cranbrook; Hybrid; GBP 24,000; Full time

Job summary

A leading healthcare service provider is seeking a Case Management Assistant to join their team in Hawkhurst. This role offers a mix of administrative support, event organisation, and requires excellent communication and Microsoft Office skills. The position includes a hybrid working model with comprehensive training and benefits. Ideal for those interested in healthcare and supporting clients in recovery from brain injuries.

Benefits

Excellent training and support

Hybrid working model

Free on-site parking

5 weeks’ holiday

EOT bonus scheme

Generous employer pension contribution

Health Cash Plan and EAP

Qualifications

• Ability to organise and prioritise tasks effectively in a busy office environment.
• Demonstrated clear and professional communication skills.
• Confidence in telephone communication.

Responsibilities

• Provide administrative support to case managers.
• Organise and book events and cover requests.
• Assist in creating newsletters and organisation of company events.

Skills

Organise and prioritise tasks

Clear and professional communication

Confidence in telephone communication

High proficiency with Microsoft Office

Ability to learn new applications

Tools

Microsoft Office (Outlook, Word, PPT, SharePoint, Excel)

Canva

Job description

Overview

Case Management Assistant

Location: Hawkhurst / Hybrid Working

Salary: £24,000 per annum

Vacancy Type: Permanent, Full Time 37.5 hours per week

Our client is a growing company providing specialist assessment, rehabilitation, and case management services to individuals and families who are rebuilding their lives after a brain injury.

They are committed to the needs of their clients and ensuring that they receive the highest standard of service possible. They are currently seeking a Case Management Assistant (CMA) to join their existing team of CMA’s who provide a full range of support services to their case managers, clients, and support workers.

The Role

This is a very friendly and hard working team, who take on a broad spectrum of tasks which can range from basic admin tasks such as formatting documents, minuting meetings, and answering calls, to sourcing and booking holidays and theatre tickets, organising house refurbishments, and responding to emergency care shift cover requests.

Other tasks could be around helping to organise their in-house company away days and events or putting together newsletters and creative items.

Qualifications

This is a varied role, and the successful applicant will need to demonstrate their ability to:

• Organise and prioritise tasks effectively in a busy office environment
• Communicate clearly and professionally
• Be confident in telephone communication
• Possess a high level of ability with Microsoft Office applications (Outlook, Word, PPT, SharePoint and Excel)
• Use/learn other apps such as Canva and a variety of their own in-house database apps

To succeed at this role, you must enjoy being part of a team, be adaptable and flexible, and happy for the variety of tasks that will be presented to you.

This is a role which will be unlike any other role you may have done before! Having an interest in neuropsychology, brain injury, healthcare or social care would be advantage as this role is all about supporting their clinical professionals to provide the best possible solutions and outcomes for their clients who have suffered a brain injury.

Benefits

• The successful applicant will be provided with excellent training and support by the existing team, who all work openly and collaboratively to ensure that all tasks are completed to a high standard and within the required time frames.
• You will also receive in-house training in safeguarding and on understanding the impact of Brain Injury.
• They follow a hybrid working model, working from home on a Monday and Friday, and attending the offices in Hawkhurst on a Tuesday, Wednesday, and Thursday.
• There is free on-site parking and all IT equipment for remote working is provided.
• 5 weeks’ holiday rising to 6 weeks after 5 years’ service
• EOT bonus scheme
• Generous employer pension contribution
• Health Cash Plan and EAP.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.