Caretaker

Sanctuary Group; Ipswich; On-site; GBP 25,000 - 27,000; Full time

Job summary

A not-for-profit organisation in Ipswich is seeking a Caretaker to join their Property Services team. The role involves providing effective caretaking services, including compliance testing and maintaining high levels of customer service. Ideal candidates should have experience in similar roles, knowledge of cleaning standards, and the ability to conduct risk assessments. The position offers a competitive salary and various employee benefits including annual leave, pension scheme, and wellbeing support.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service including counselling

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Qualifications

• Experience in a similar role or completing similar tasks.
• Knowledge of cleaning and caretaking, understanding of COSHH and Risk Assessments.
• Practical experience of carrying out risk assessments.

Responsibilities

• Provide an effective estate maintenance service including cleaning and repairs.
• Carry out risk assessments to identify and report maintenance issues.
• Work with customers to resolve issues and improve services.

Skills

Cleaning and caretaking knowledge

Experience in a similar role

Practical experience in risk assessments

Health and Safety legislation knowledge

Education

British institute certificate in cleaning services (BICS)

Tools

Hand tools and light machinery

Job description

Sanctuaryprovide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Caretaker

£25,400 - £26,737 per year

40 hours per week – Monday to Friday – 8:00am to 4:30pm

We have an opportunity for a Caretaker to join our Property Services team based in Ipswich. As a Caretaker you will be responsible for carrying out an excellent caretaking service which will involve compliance testing inclusive of water hygiene, emergency lighting, fire alarms, AOV, smoke detectors and shower head descaling. This role will involve lone working and the ideal candidate will have a track record of delivering high quality services and high levels of customer service.

The role of Mobile Caretaker will include:

• Provide an effective estate maintenance service by undertaking caretaking, cleaning, basic repair and grounds maintenance duties in accordance with local and legislative procedures to meet customer and organisational needs
• Carry out risk assessments to identify and report any potential maintenance issues to ensure a safe environment is maintained and to support planned maintenance programmes
• Working with customers to resolve issues and improve services
• Completing all documents and paperwork concerning tasks completed
• Ensuring tools and equipment are maintained in a suitable condition

Skills and experiences:

• Experience in a similar role or completing similar tasks
• Knowledge of cleaning and caretaking, and an understanding of COSHH and Risk Assessments
• Practical experience of carrying out risk assessments
• British institute certificate in cleaning services (BICS) would be advantageous
• Practical experience in operating hand tools and light machinery
• Working knowledge of Health and Safety legislation
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £25,400 (rising to £26,737 per annum after 12 months, subject to satisfactory performance)

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.