Carer/Support Worker/Client Recruitment

ILS Case Management; City Of London; On-site; GBP 18,000 - 30,000; Full time

Job summary

A leading independent case management firm in the UK seeks an enthusiastic companion to support a young woman with diverse health needs. The role focuses on promoting independence through activities, cognitive development, and personalized care. Ideal candidates will have relevant experience and strong interpersonal skills, along with a full driving licence to assist with outings.

Qualifications

• Experience with hydrocephalus and global development delay.
• Confident working in clients' homes and sensitive to family needs.
• Punctual, reliable, and maintains confidentiality.
• Full driving licence required.

Responsibilities

• Support and promote independence through activities.
• Encourage cognitive development using educational activities.
• Assist with physical health and personal hygiene.

Skills

Resourceful and responsible

Thoughtful and sensitive

Adaptable and reflective

Good communication skills

Organisational skills

Job description

Are you motivated and resourceful, eager to make a meaningful difference? L is seeking an enthusiastic, energetic, and caring companion to support her in daily activities with focus on promoting her mental and physical wellbeing. L was diagnosed with global developmental delay after birth. Later, following a group B streptococcal sepsis with multiorgan failure, L required above knee amputation of the left leg and below knee amputation of the right leg. L's main means of mobility, both indoors and outdoors, is a manual wheelchair.

Responsibilities

• Fostering independence through organizing outings and mindfully incorporating a person-centred approach at every stage.
• Supporting ongoing cognitive development through educational activities at home, creating opportunities for L to be intellectually challenged at an appropriate level and pace, and training of Makaton (Sign Language).
• Promoting L's physical and mental wellbeing through designing activities to promote L's core strength (based on advice from physiotherapist); encouraging L in taking charge of her physical health; assisting with personal hygiene; and being mindful of L's mental health needs.

About L

L is a cheerful young woman, energetic and music-loving social butterfly, looking for a buddy who is resourceful and responsible, thoughtful and sensitive to diverse needs, and adaptable and reflective.

Qualities sought

• Resourceful and responsible — actively searches for new opportunities for her to enjoy and support her development; can deal with unpredictable situations.
• Thoughtful and sensitive to diverse needs — able to work in a wide range of contexts (home environment, outings, sports); respects autonomy and advocates when required.
• Adaptable and reflective — can quickly adapt plans if needed; listens to her needs and wishes; willing to reflect on practice and carry on learning.

Experience and requirements

• Experience with hydrocephalus, global development delay and Fallot's Tetralogy (congenital cardiac disease).
• Confident and comfortable working in Louise's own home and sensitive to the needs and wishes of her family.
• Good organisational skills who can adhere to standards and quality requirements; friendly, approachable with a proactive and encouraging approach.
• Water confident to assist with swimming.
• Punctual, patient, reliable and trustworthy.
• Maintains an excellent level of confidentiality.
• Good verbal & written communication skills and IT literate; able to think creatively and use initiative.
• Willingness to work flexibly and cover shifts, sometimes at short notice.
• A full driving licence (endorsements to be disclosed).

Employment and support

ILS Case Management is the UK's leading independent nationwide Case Management company. When a person's life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

Safeguarding

ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients' employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment.

This position will require: proof of eligibility to work in the UK; satisfactory references, including your last employer; and an enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.