Carer Link Worker

NHS; Stansted Mountfitchet; On-site; GBP 27,000 - 31,000; Full time

Job summary

A healthcare organization is seeking a dedicated candidate to assist in delivering patient-centered care. The role involves working collaboratively with social workers and the multi-disciplinary team to provide support to service users. Applicants should have an NVQ Level 3 in Health or Social Care and a good understanding of working with diverse populations. The contract is permanent, full-time, with a salary ranging from £27,485 to £30,162 per annum. Flexible working options are available from day one.

Benefits

27 days holiday, plus bank holidays

Excellent pension up to 14.5%

Staff discounts

£8K relocation package

Interest-free season ticket loans

Qualifications

• Experience working with diverse populations and backgrounds.
• Knowledge of Equality Act, 2010 and Care Act, 2014.

Responsibilities

• Assist with patient-centered care under supervision.
• Collaborate with multidisciplinary teams and service users.

Skills

Understanding of diverse populations

Good written and spoken English

Education

NVQ Level 3 Health or Social Care or equivalent

Job description

Job summary

You will be responsible for assisting with the delivery of patient centred care under the supervision of a social worker, providing practical support to service users in performing day to day activities, guidance and education, and in assisting in their management and care based upon individual needs under the guidance of a senior member of the Team.

Main duties of the job

You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services; providing a 7-day a week, 24-hours a day service for 365 days a year, working shifts where appropriate and operationally required.

In delivering your duties you are expected to display behaviours that are aligned with the Trust values and as required in accordance with the NHS Constitution at all times.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• £8K relocation package if you move to Essex to join us
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed.

Details

Date posted: 19 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

364-A-9647

Job locations

Western House,

Chapel Hill

Stansted Mountfitchet

CM24 8AQ

Job responsibilities

The successful candidate will work with carers and families of people with mental health needs under the direction of a Consultant Social Worker. You will support and enable the carers to connect with local assets within the communities to help build resilience.

For full duties please refer to the attached job description.

Person Specification Education/Qualifications Essential

• NVQ Level 3 Health or Social Care or equivalent.
• Good written and spoken English

Knowledge Essential

• Understanding of working with diverse populations, and diverse backgrounds
• Understanding carers rights under the Care Act , 2014
• Understanding of Equality Act, 2010
• Basic understanding of the nature of mental health conditions and how it can affect people's day to day life.
• Understanding of working within a multi-disciplinary health, social care in a community setting.

Desirable

• Knowledge of the Children's Act
• Knowledge of the impact of social determinants of health and wellbeing
• Knowledge of issues affecting specific groups of carers - e.g. young carers, parent carers, dual diagnoses, etc.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Essex Partnership University NHS Foundation Trust

Western House,

Chapel Hill

Stansted Mountfitchet

CM24 8AQ

Employer's website

https://eput.nhs.uk/