Overview
Position Within HHCNI Ltd: Care Worker
To whom you report to: Senior Management
Responsible Person: Mrs. Jennifer Hall Company Director
Location: We are recruiting for a number of locations:
- Tobermore
- Draperstown
- Moneymore
- Desertmartin
- Maghera
- Upperlands
- Castledawson
- Knockloughrim
- Portglenone
Purpose of the Position
- To assist and support service users in their homes so they can maintain their quality of life within their own home.
- Must hold UK driver's license and access to own car, Car business insurance required
Main Duties
- The main duties of attending a Service User's home are as follows:
- To visit the designated service user at their home address as directed by our management team.
- To assist the service user to get in or out of bed, chairs etc.
- Assist the service user in turning to relief pressure areas.
- To assist the service user with toileting: To access toileting facilities. Disposal of incontinence materials. (Using agreed health and safety procedures)
- Emptying commodes.
- To assist the service user with personal hygiene and personal care: Washing /bathing/bed bathing/showering; Shaving; Continence management /stoma care/catheter care etc; Personal appearance e.g. Hair brushing shaving.
- To assist the service user in dressing/undressing.
Assist with care aids and personal equipment:
- Glasses
- Dentures
- Prosthetics
- Hearing aids etc
- Assist service users with feeding as required stated in their care plan.
Assist/support with duties within their household
- House cleaning/ washing dishes.
- Shopping (only if stated in their care plan)
- Laundry/ironing
- Bed making.
- Other duties stated in their care plan.
- Where directed maintain cleanliness in the service users’ home to meet with the health and safety requirements.
- Where directed to prepare or heat meals provided.
To ensure the service users are provided with
- Drinks (as appropriate)
- Light snacks/refreshments
- Assist, Administrate, and Prompt service users with medication as stated in the service user's care plan. (in line with policy and procedure)
- Operate sources of heat within the service user's home, e.g., oil/gas heating facilities, light fires, etc
- To encourage the service user to participate in daily living activities, to maximise their skills and abilities according to their capabilities
- Develop a professional relationship with the service users through talking and listening
To carry all tasks appropriately with respect
- Dignity
- Privacy
- Confidentiality
- To call the appropriate assistance in an emergency (all actions should be to support the service user as specified in their care plan)
- Be observant for signs of anxiety and distress: Any changes in the service user's physical and/or mental health.
- Safety of the service user’s environment.
- These are to be reported to Management as a matter of urgency.
Development
- Participate in any necessary training courses.
- Attend staff meetings.
- Assist your colleagues in ways of mentoring and training as or when deemed necessary.
- Uphold a professional understanding and competence.
- To complete the initial induction
- Flexible approach to working.
Health and safety
- Encourage safe working practises within the service user’s home.
- Report all adequate information immediately regarding: Accidents; Incidents; Hospitalization; Medication errors
Role specification
This provides a picture of skills, knowledge and experience you must have to carry out your role withing Helping Hands. You should demonstrate how you meet the ‘essential criteria’ by giving examples where possible. We will use this information to select suitable applicants or this post.
Essential criteria
Personal Attributes:
- To be caring and compassionate towards service users, their families, and/or their Representative.
- Understand the importance of confidentiality.
- Good hygiene practice, including personal hygiene and smart appearance.
- Good stamina and level of fitness to meet the physical demands of the job.
- Excellent time keeping
- Be self-motivated and keen to learn.
- Advise service users of the complaints procedures as and when required.
- Demonstrate good working relations with all personnel involved with Helping Hands. (GP, Social workers, Community nurses etc)
- Provide adequate support in liaising with all other professionals or agencies.
- To be able to follow the service user's care plan and have the ability to maintain, record accurate written information.
Requirements
- Have own travel arrangements to attend service users’ homes.
- Obtain an Enhanced disclosure certificate; a fee of £32 is required.
- Register with NISCC, and a fee of £30 is to be paid.
- Speak fluent English.
- A right to work in the UK.
- Have a personal mobile to be able to download the relevant work app.
- Up to 20 hours of shadowing will be provided if required.
- Full clean UK driving license and access to own car
Knowledge and understanding
- General understanding of the needs of the service users.
- Respect our service users’ privacy and dignity.
- Have a good understanding of the importance of giving the best possible care to our service users.
- Have a good Understanding of the importance of the GDPR legislation.
Desirable skills
- Car insurance that includes business insurance.
- Understand the regulations and legislation within the domiciliary care sector and Knowledge of how to recognise abuse and safeguarding procedures.
- NVQ level 2 in care or a relevant care/and or health qualification.
- Previous experience as a care worker or as an unpaid worker.
- Previous experience as a care worker or as an unpaid worker.
Skills and abilities
- Ability to deal with emergency caretaker situations.
- Be a motivated team player.
- Have good communication skills.
- Be reliable.
- Good organisational skills
- To use own initiative without daily supervision.
- Have a compassionate and understanding nature.
- Ability and willingness to follow helping Hands policies, procedures, and instructions.
- To participate in all relevant training as and when required.
Benefits of Helping Hands
- Wage (Paid Monthly)
- £13.00-£14.00 per hour driver
- Working Hours
- Flexible
- Location
- This will be discussed at the interview/offer of employment stage
- Annual leave
- You will be entitled to 28 paid days per calendar year. (5 Full days)
- (Pro rata for part-time staff)
- Inclusive of public and bank holidays
- Training
- Helping Hands will provide free induction training and encourage staff to further their qualifications.
- Uniform
- You will be entitled to two free uniforms in one year
- Pension
- Will be enrolled in the scheme
- Bonus scheme
- Enrolled after the 6-month probationary period is completed and Satisfactory.
- Mileage Bonus
- Fuel Bonus /Mileage paid at a rate of 20p per mile
- Welcome bonus
- £200 welcome bonus T&C apply
- Refer a friend Bonus
- £200 bonus T&C apply