Care Navigator & Medical Receptionist - Flexible Hours

Whitley Road Medical Centre; Manchester; On-site; GBP 22,000 - 25,000; Full time

Job summary

A local medical center in Manchester is seeking a dedicated receptionist responsible for various administrative tasks and patient interactions. The role includes managing the appointment system, processing requests, and ensuring confidentiality. Ideal candidates should have GCSE qualifications and experience in customer service within a healthcare environment. Flexible work options are available including full-time, part-time, and job-sharing arrangements.

Qualifications

• Educated to GCSE Level or Equivalent.
• Experience in administration and customer service.
• Ability to work in a healthcare setting.

Responsibilities

• Maintain and monitor the practice appointment system.
• Process appointment requests and phone calls.
• Manage patient records and prescription requests.

Skills

Communication skills

Customer service

Time management

Education

GCSE Level or Equivalent

GCSE Mathematics and English (C or above)

NVQ Level 2 in Health and Social Care

Job description

A local medical center in Manchester is seeking a dedicated receptionist responsible for various administrative tasks and patient interactions. The role includes managing the appointment system, processing requests, and ensuring confidentiality. Ideal candidates should have GCSE qualifications and experience in customer service within a healthcare environment. Flexible work options are available including full-time, part-time, and job-sharing arrangements.