Care Home Admin (12 months Maternity Cover)

Gold Care Homes; Wantage; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider located in Wantage is looking for an experienced administrator to handle various reception and administrative duties. Responsibilities include managing correspondence, maintaining accurate records, coordinating recruitment processes, and supporting management objectives. The candidate should have a strong background in administrative tasks and excellent organizational skills. A competitive salary starting from £30,000 is offered along with professional development opportunities.

Benefits

Employee Assistance Programme

Professional Development

Employee of the Month

Long term service awards

Blue Light Card

Refer a Friend

Qualifications

• Proven experience in administrative roles, particularly in a healthcare setting.
• Strong typing skills and proficiency in Microsoft Office.
• Ability to maintain confidentiality at all times.

Responsibilities

• Manage reception duties including greeting visitors and taking calls.
• Record and manage financial and residents documentation.
• Coordinate with Bank and Agency staff for duty rota management.

Skills

Reception duties

Microsoft Office

Organizational skills

Record keeping

Communication skills

Job description

Overview

St. Katharine’s offers first-class care for residents with 89 beds. Conveniently located near Wantage Shopping Centre, which is regularly used for shopping trips by our residents, the home benefits from access to many local attractions. Each one of our residents benefits from unique, personalised care, designed to make their stay with us as enjoyable and fulfilling as possible.

We are looking for an experienced administrator to join our team

Responsibilities

• General reception duties, taking calls, transferring to departments, greeting visitors
• Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings.
• To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times
• To support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings.
• To coordinate the duty rota, liaise with Bank and Agency staff when required.
• To sort and distribute mail accordingly throughout the Home.
• You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.
• Keep accurate records of all relevant residents’ documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.
• Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.
• Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced.
• Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services’ Finance department. Chase late payments.
• Provide monthly summary of invoices issued and payments received to Head Office All management information to be supplied to line manager monthly.
• Prepare and submit data relating to petty cash and wages totals-monthly
• Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.
• Provide an efficient telephone and reception service to the general public and relatives /visitors to the home.
• Attend training courses and sessions as required.
• Maintain client, staff and business confidentiality at all times.
• Prepare and maintain stationary orders, stock and records.
• To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home.
• To ensure all internal and external customer interactions are met with a welcoming and professional manner.

Benefits

• Salary starting from £30,000
• Employee Assistance Programme
• Perkbox
• Employee of the Month
• Long term service awards
• Blue Light Card
• Professional Development
• Refer a Friend