Care Coordinator

Westwood Care and Support Services; Hull and East Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dedicated care service provider in Hull is seeking an Out of Hours Care Coordinator to ensure safe delivery of care during evenings and weekends. The ideal candidate will have experience in care, be able to work flexible hours, and hold a valid UK driving license. A supportive work environment with training and career development is provided.

Benefits

Paid induction to Health and Social Care

Employee of the month awards

Loyalty awards from 1 year of service

Pension Scheme

Competitive salary

Recommend a friend scheme

Qualifications

• Must hold a full UK driving license.
• Must be willing to work towards Diploma Level 3 in Health and Social Care.
• At least 2 years care experience is essential.

Responsibilities

• Ensure the safe and effective delivery of care and support to all Service users outside of office hours.
• Work evenings and alternate weekends, Bank holidays on a rota basis.
• Maintain positive relationships with various stakeholders.
• Receive and respond to out of hours calls appropriately.
• Resolve issues and collate accurate notes.
• Deliver care and support at short notice.
• Provide accurate information during daily hand overs.
• Monitor call alert system for service users' care calls.

Skills

High standards of care

Problem-solving

Effective communication

Ability to prioritize

Education

NVQ level 2 in Health and Social Care

Job description

Out of Hours Care Co-ordinator

Looking for a new challenge that enables you to work from home - Must live within a 20-minute drive of Hull.

Would you like to work for a company that values its staff?

We are excited to be able to offer an opportunity to join our team.

We are looking for a talented out of hours care co-ordinator. This is a fantastic opening for an individual who is hungry for a new challenge with a company that will support you to develop your career.

You will be joining a privately owned organisation, who offers a range of care services to older people and children within their own homes. With a fantastic ethos and dedicated team, passion for quality care is cascaded throughout the organisation. This passion runs from the boardroom to the ground. You will be mentored in your role by a dedicated management team who will help you to succeed and develop.

Experience in an on-call role is not essential as full training will be given. However, at least 2 years care experience is essential.

If you are passionate about the delivery of high standards of care and support in peoples own homes, have experience in a social care setting, are able to prioritise and problem solve using your own initiative you may be the person we are looking for.

Duties Will Include

• Ensure the safe and effective delivery of care and support to all Service users outside of office hours
• Work evenings and alternate weekends, Bank holidays on a rota basis
• Maintaining effective, positive relationships with a variety of people including service users, members of the organisation, families and other professionals
• Receiving out of hours calls from service users and their families, colleagues, and other professionals. Responding appropriately to their requirements
• Resolving issues that may arise and collate accurate notes. Taking actions in line with the organisations policies and procedures
• Deliver care and support to service users at short notice to meet the demands of the service
• Provide accurate information during daily hand overs to ensure a seamless service.
• Monitoring our call alert system to ensure that all Service Users have received their care call and staff have arrived safely and on time

What You Can Expect By Working For Our Company

A paid first-class induction to Health and Social Care and Westwood Care Group, this includes paid shadowing.

• Employee of the month scheme and of the year (vouchers awarded).
• Loyalty awards from 1 year of service.
• Pension Scheme.
• Competitive salary.
• Unlimited recommend a friend scheme.

Requirements

• Must hold a full UK driving license
• Must hold NVQ level 2 or above in Health and Social Care and be willing to work towards the Diploma Level 3 in Health and Social Care
• Experience in an on-call role is not essential as full training will be given. However, at least 2 years care experience is essential.

This not an exhaustive list of duties, a full job description is available upon request.

If you feel that you have the skills and experience, we are looking for, please apply below

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