Car Parts Specialist: Customer Care & Inventory

Sytner Group; England; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading automotive group is seeking a motivated Parts Advisor to join their team at Porsche Centre Silverstone. In this role, you'll support customers with parts identification, manage stock levels, and ensure excellent service delivery. Ideal candidates will have experience in the motor industry, strong IT skills, and a passion for customer service. An industry-leading benefits package is offered, including enhanced holiday entitlement, career development, and various discounts.

Benefits

Enhanced Holiday Entitlement – 33 days incl. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day paid voluntary/community work

Qualifications

• Experience in a similar role within the motor industry.
• High levels of IT literacy and customer service skills are essential.
• Ability to provide excellent advice on products and services.

Responsibilities

• Assist customers with parts identification and sourcing.
• Maintain the parts stock room and manage stock levels.
• Use effective communication to handle requests promptly.

Skills

Customer service

Communication skills

IT literate

Organizational skills

Attention to detail

Job description

A leading automotive group is seeking a motivated Parts Advisor to join their team at Porsche Centre Silverstone. In this role, you'll support customers with parts identification, manage stock levels, and ensure excellent service delivery. Ideal candidates will have experience in the motor industry, strong IT skills, and a passion for customer service. An industry-leading benefits package is offered, including enhanced holiday entitlement, career development, and various discounts.