Campaigns Manager – Multi-Channel & Digital Journeys

JobFlurry; Langley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading infrastructure services provider is seeking a Campaigns Manager based in Langley. In this role, you will oversee campaigns for essential services, ensuring seamless customer journeys and strategic communication. You will manage multi-channel campaigns using Salesforce and other platforms while analyzing performance and coordinating with stakeholders. The company offers a dynamic work environment, professional development opportunities, and a commitment to innovation and compliance.

Benefits

Matched or contributory pension scheme

Online GP service

Employee assistance programme

Access to retail discounts

Life assurance

Salary sacrifice car scheme

Private health care

25 days annual leave plus bank holidays

Qualifications

• Proven experience in multi-channel campaign management.
• Strong working knowledge of Salesforce (CRM).
• Excellent analytical and data management skills.

Responsibilities

• Oversee campaigns within the Smart Metering Contract.
• Manage and optimize multi-channel campaigns using various platforms.
• Monitor campaign performance through dashboards and KPIs.

Skills

Multi-channel campaign management

Salesforce (CRM)

Analytical and data management skills

Stakeholder management

Organizational skills

Knowledge of compliance frameworks

Microsoft Excel proficiency

Communication skills

Innovative thinking

Customer journey design

Tools

AWS Connect

Reporting tools

Job description

A leading infrastructure services provider is seeking a Campaigns Manager based in Langley. In this role, you will oversee campaigns for essential services, ensuring seamless customer journeys and strategic communication. You will manage multi-channel campaigns using Salesforce and other platforms while analyzing performance and coordinating with stakeholders. The company offers a dynamic work environment, professional development opportunities, and a commitment to innovation and compliance.