Cafe Team Member

Tesco UK; Calne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading supermarket chain in Calne is seeking a Café Team Member. In this lively role, you will ensure high food safety standards and excellent customer service while preparing and serving food. If you thrive in a fast-paced environment and are a great communicator, you will excel in this position. Flexible working hours and opportunities for progression are available.

Qualifications

• Commitment to hospitality and excellent customer service.
• Ability to work efficiently and maintain a clean environment.
• Comfortable working in a team.

Responsibilities

• Keeping kitchen equipment and utensils clean.
• Serving customers quickly and efficiently.
• Preparing, cooking, and serving food according to menu.

Skills

Customer service

Health and Safety knowledge

Multitasking

Communication

Teamwork

Job description

Overview

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They’re the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. You’ll ensure that every dish you prepare and serve meets our menu standards and safety requirements, and you’ll help keep equipment and tables tidy and clean.

It’s a lively role with everyday challenges, flexible working hours, opportunities for progression and much more.

We offer new colleagues a minimum of 16 guaranteed hours each week. If you’d prefer to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers quickly, efficiently and with care.
• Following food safety and hygiene regulations while keeping daily records.
• Practising first in, first out (FIFO) stock rotation to keep our food fresh.
• Accepting deliveries and handling the safe storage of food.
• Being aware of (and following) all operational policies and procedures.
• Preparing, cooking, and serving food according to our café’s delicious menu.
• Making sure we maintain our standards and all food products are available.
• Knowing our café’s menu inside and out and serving food exactly as it’s intended.
• Resolving customer complaints and passing on information to the Café Manager.
• Staying up-to-date with business communications and new initiatives.
• Clearing and sanitising tables so our café stays clean.

You will need

• A commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• The ability to work efficiently and maintain a clean environment.

Personal

• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.
• Adaptable to working in the buzz of a fast-paced environment.

With 329 Cafes across the country and counting, our teams work closely to ensure the customer experience is of the highest standard. Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we want you to feel represented and that you can be yourself at work. We’re a place where Everyone’s Welcome.

We know life looks different for each of us. We welcome chats about flexible working. Some people are starting their careers, others want the freedom to do what they love, and some may be carers, nearing retirement, or adapting to parenthood. Talk to us during your application about how we can support.

We’re proud to be accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For information on the accessibility support we can offer, please read the details provided.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date to manage applicants. We will only offer individual feedback to candidates who attend an interview.