Café Team Leader - Craft Memorable Cocoa Experiences

Knoops- St Albans; St Albans; On-site; GBP 25,000 - 30,000; Full time

Job summary

A popular café chain in St Albans is seeking a motivated Team Leader to oversee daily operations and inspire a dynamic team. Your role will involve crafting exceptional customer experiences while maintaining high standards in beverage preparation and service. Proven leadership experience in a café or hospitality setting is essential. Join us to create joyful moments and support a collaborative work environment that values everyone’s contributions. This position offers room for personal growth and the opportunity to lead a passionate team.

Benefits

Flexible working arrangements

Training and development opportunities

Supportive work culture

Qualifications

• Proven leadership experience in café or hospitality.
• Passion for crafting high-quality beverages.
• Strong communication skills to guide and motivate teams.
• Operational experience in stock management and scheduling.
• Dedication to delivering exceptional customer experiences.

Responsibilities

• Oversee daily operations of the café for optimal service.
• Inspire and motivate team members for a positive work culture.
• Support onboarding and continuous training of staff.
• Engage customers and ensure memorable experiences.
• Maintain quality standards in preparation and service.
• Manage stock levels and order supplies efficiently.
• Resolve operational challenges as they arise.

Skills

Leadership

Communication

Customer Service

Problem-Solving

Teamwork

Job description

A popular café chain in St Albans is seeking a motivated Team Leader to oversee daily operations and inspire a dynamic team. Your role will involve crafting exceptional customer experiences while maintaining high standards in beverage preparation and service. Proven leadership experience in a café or hospitality setting is essential. Join us to create joyful moments and support a collaborative work environment that values everyone’s contributions. This position offers room for personal growth and the opportunity to lead a passionate team.