Cafe Team Leader

Career Choices Dewis Gyrfa Ltd; Llanfairfechan; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK retailer is seeking a Team Leader for their café in Llanfairfechan. This role involves ensuring smooth operations, providing excellent customer service, and leading team training initiatives. Ideal candidates should have hospitality experience and strong leadership skills. The position offers flexible working options and numerous benefits, including a colleague discount program and access to wellbeing services.

Benefits

Flexible working options

Colleague Clubcard with discounts

Life Assurance

Retirement savings plan

Free wellbeing services

Holiday starting at 28 days

Qualifications

• Experience in a fast-paced hospitality environment is essential.
• Strong understanding of food safety regulations.
• Ability to lead a team effectively.

Responsibilities

• Ensure smooth daily operations and safety standards.
• Provide excellent customer service as a role model.
• Oversee café operations in the Manager's absence.
• Lead team training and development.

Skills

Hospitality background

Team/Shift Leader experience

Health & Safety knowledge

Effective communication skills

Ability to multitask

Adaptability

Initiative

Job description

About the role We’re looking for a Team Leader to join one of our Cafés, where a friendly, fast-paced environment awaits.

With a passion for providing excellent customer service, a proactive can-do attitude, and great collaboration skills, you’ll help keep everyday operations running smoothly.

You’ll get to flex, and build on, your skills and experience with a wide range of responsibilities.

From supporting the Manager to meeting business and financial goals, to coaching, developing, and training team members, to leading by example with impeccable customer service.

All the while, we’ll support you with bag-loads of benefits, including flexible working options, development and training tailored to you, and tonnes of opportunities to progress.

Plus, you’ll be part of an inclusive workplace where you can be your best, and most authentic, self.

Please note that you need to be 18 or over to apply for this role.

Responsibilities

• Making sure everything runs smoothly by maintaining operational and safety standards.
• Ensuring all food safety and hygiene regulations are met and followed.
• Leading by example by providing an excellent experience for customers.
• Opening and closing the café and overseeing full operations in the Manager’s absence.
• Recognising and celebrating team members for providing excellent service.
• Learning our menu inside out and helping our team to do the same.
• Boosting sales by making sure everyone’s in the right place at the right time.
• Delivering Health & Safety and Food Safety training for team members.
• Supporting the Café Manager with colleague coaching and development.
• Seeking ways to constantly help improve our service for customers.
• Promoting an inclusive environment where colleagues feel respected, valued, and safe.

Qualifications

• A background in hospitality, with Team/Shift Leader experience.
• Health & Safety and Food Safety knowledge.
• Personal Effective communication skills.
• Ability to multitask and adapt to changing priorities.
• Confidence using your initiative to improve ways of working.

Benefits

• Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four‑day period.
• off most purchases at Tesco.
• Request flexible working from day one.
• Retirement savings plan.
• Life Assurance.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• An exclusive deals and discounts website you money on everyday purchases, treats for the family, eating out and utility bills for the home.
• Uniform provided and policies to support you for all of life’s moments, big and small.
• Holiday starting at 28 days (Including Bank Holidays).
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About Us

About us Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We’re the UK's number one retailer and we pride ourselves on offering a great shopping experience.

We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities?

With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on.

It’s our people that make the difference every day.

• helping us make a difference for our customers Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

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