Cafe Supervisor

Chartwells Independent; Tees Valley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prominent catering service provider in the Tees Valley area is looking for a dedicated Cafe Supervisor to ensure smooth operations on a part-time basis (30 hours per week). The successful candidate will supervise a frontline team, maintain quality service, and ensure compliance with food handling standards. Previous supervisory experience is essential, along with strong communication skills and a focus on customer service. Benefits include extensive training and development opportunities.

Benefits

Great operational training and development

Life assurance scheme

Access to high street discount vouchers

Regular social events

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Ability to maintain a positive attitude while working under pressure.
• Strong focus on customer service and communication.

Responsibilities

• Ensure all deliveries are checked and stored promptly and correctly.
• Supervise a team, creating a positive environment for team members.
• Assist with weekly bookwork and produce weekly rotas.

Skills

Good communication skills

Customer service focus

Team player

Ability to work under pressure

Job description

We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in CH&CO on a part time basis, contracted to 30 hours per week.

As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go the plate.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Here's an idea of what your shift pattern will be:

• Mon:
• Tues:
• Weds:
• Thurs: Nights
• Fri: Nights
• Sat: Nights
• Sun: Nights

Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I:

Your key responsibilities may include:

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Cafe Supervisor will:

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude

Job Reference: com/1601/43922001/52771834/BU #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!