Cafe Supervisor

Gather & Gather UK; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading food service provider in London is seeking a Cafe Supervisor who will be responsible for preparing beautifully crafted drinks and serving high-quality food. The ideal candidate will excel in customer service, have hands-on brewing experience, and work well under pressure. This full-time role offers extensive training and development opportunities, as well as a range of employee benefits including free meals and life assurance.

Benefits

Great operational training and development

Life assurance scheme

Personal Development and Training opportunities

Wellbeing strategy

Holiday purchase scheme

High street discount vouchers

Free meals

Qualifications

• Previous experience in customer service is essential.
• Hands-on experience with brewing equipment is a must.
• Ability to work under pressure and demonstrate reliable timekeeping is important.

Responsibilities

• Prepare and serve high-quality drinks and food for customers.
• Maintain cleanliness of the bar area and comply with health and safety regulations.
• Process payments and represent the brand positively.

Skills

Communication

Customer service

Initiative

Reliability

Time management

Tools

Brewing equipment

Job description

Overview

We're currently recruiting a driven Cafe Supervisor to help us create beautifully crafted drinks for CH&CO on a full time basis, contracted to 40 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Benefits

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers
• Free meals

Shift pattern

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat:
• Sun:

Your key responsibilities

• Preparing perfectly blended drinks and serving high-quality food that delights our customers
• Keeping the bar area clean
• Receiving and processing payments (cash and credit cards)
• Being an enthusiastic team player and excellent communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, food preparation and presentation techniques
• Check if brewing equipment operates properly and report any maintenance needs
• Representing CH&CO and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Cafe Supervisor will

• Be a brilliant communicator and easily build relationships
• Have previous experience in customer service
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Have Hands-on experience with brewing equipment
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Job Reference: com/2309/48506001/52764208/BU #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!