Cafe Mal Barista

Malmaison; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality group in Birmingham is looking for a Cafe Mal Barista to deliver fantastic service in a coffee bar setting. You will inspire and drive your team to exceed sales and profit goals. The ideal candidate has a passion for fresh food and great customer service. Full benefits and competitive pay offered, including discounted room rates and career development programs.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Complimentary stays anniversary rewards

Employee Assistance Programme

Qualifications

• Passion for fresh food and great customer service in a coffee bar setting.
• Ability to inspire and lead a team for excellent performance.

Responsibilities

• Lead your shift to deliver the highest standards in service.
• Provide fantastic service and products to meet guest expectations.

Skills

Customer service

Team leadership

Coffee preparation

Sales drive

Job description

Opened 2002

193 bedrooms

120-seater Bar & Grill

12 private event spaces - largest seats up to 120

Spa - 5 treatment rooms, sauna, steam room, Jacuzzi, pool, rain showers

Housed within the former Royal Mail Sorting Office in the heart of the city centre, within minutes of New Street station; Grand Central. England’s second city, Birmingham is packed full of exciting attractions. From being named as 'most exciting food destination' by the Good Food Guide 2022 to the world class Bull Ring Shopping Centre, live performances at the Barclaycard arena, Hippodrome and Alexandra Theatre, to tranquil walks down the Gas Street Basin canal. With multiple Industrial Revolution-era landmarks that speak to its 18th-century history as a manufacturing powerhouse, it’s also home to a network of canals, many of which radiate from Sherborne Wharf and are now lined with trendy cafes and bars.

About The Role

Job title: Cafe Mal Barista, Malmaison, Rate of Pay £12.50 / 8 Hours per week Type of Contract: Permanent Location: Birmingham

The difference…… is you!

• You’re passionate about fresh food, proper coffee and great customer service in a coffee bar setting
• You want to support your Manager to inspire and drive a team to really excel and deliver fantastic sales and a key profit stream within our business.
  
  

The introduction of We Proudly Serve Starbucks into our brand means that we offer the perfect Starbucks beverages from espresso-based classics such as cappuccino and caffè latte - to iced beverages, hot chocolate drinks and specialties.

Your role is to deliver fantastic service and products, which meet and exceed our guest expectations. You will lead your shift to deliver the highest standards in the industry by providing great coffee, great food and great service every time with the passion that we pride ourselves on. Your efforts go on working with the Team Manager to motivate the team, manage your business and understanding and delivering what it is that makes good customer service great.

Benefits

About You

In Addition To Competitive Rates Of Pay We Offer

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
  
  

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
  
  

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.