Cafe Assistant Manager — Lead Team & Service Excellence

Compass Group UK & Ireland; Bradford; On-site; GBP 28,000; Full time

Job summary

A leading catering company is looking for an Assistant Manager for their Costa Coffee outlet in Bradford. This role includes supporting store operations and leading a motivated team to deliver exceptional customer service. The ideal candidate will have supervisory experience in a café or retail setting, with strong leadership skills and a focus on maintaining high hygiene standards. The position offers competitive pay along with an excellent benefits package, including career progression programs and health benefits.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programs

Access to Digital GP

Exclusive travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards

Wellness, mindfulness and exercise classes

Qualifications

• Previous experience in a supervisory or team leader role within a café, retail, or catering environment.
• Reliable, well-presented, and committed to maintaining hygiene and safety standards.

Responsibilities

• Support the Manager in the daily running of the Costa store.
• Lead, motivate, and inspire the team to deliver exceptional customer service.
• Assist with staff rotas, stock management, and ordering supplies.
• Ensure the café is clean, well-presented, and compliant with health and safety standards.
• Step up in the Manager's absence to take responsibility.

Skills

Strong communication and leadership skills

Excellent customer service focus

Team player with initiative

Ability to work under pressure

Job description

A leading catering company is looking for an Assistant Manager for their Costa Coffee outlet in Bradford. This role includes supporting store operations and leading a motivated team to deliver exceptional customer service. The ideal candidate will have supervisory experience in a café or retail setting, with strong leadership skills and a focus on maintaining high hygiene standards. The position offers competitive pay along with an excellent benefits package, including career progression programs and health benefits.