Business Systems & Information Quality Specialist - Hybrid

Surrey County Council; Reigate; Hybrid; GBP 33,000 - 39,000; Full time

Job summary

A local government authority in the UK seeks a Business Systems and Information Quality Advisor for a full-time role. This position offers a salary of £33,552 and the opportunity for hybrid working. Candidates should demonstrate a commitment to excellent customer service and possess some knowledge of social care systems. The role focuses on supporting frontline staff with system issues and improving data quality across the organization. The application closes on 01.12.2025.

Benefits

26 days' holiday, rising to 31 days

Generous pension scheme

Employee Assistance Programme

Learning and development resources

Wellbeing and lifestyle discounts

Qualifications

• Some knowledge of adult social care systems is necessary.
• Proven experience with user acceptance testing is preferred.
• Ability to travel across Surrey for meetings as needed.

Responsibilities

• Help frontline staff resolve recording errors and system issues.
• Coach users to build confidence in using core systems.
• Collaborate on building and testing forms and bespoke solutions.
• Promote the importance of data quality across ASC.

Skills

Customer service commitment

Operational knowledge of social care systems

User acceptance testing

Ability to work on multiple tasks

Excellent Word and Excel skills

Tools

MS Teams

O365

Job description

A local government authority in the UK seeks a Business Systems and Information Quality Advisor for a full-time role. This position offers a salary of £33,552 and the opportunity for hybrid working. Candidates should demonstrate a commitment to excellent customer service and possess some knowledge of social care systems. The role focuses on supporting frontline staff with system issues and improving data quality across the organization. The application closes on 01.12.2025.