Business Support Officer - Transformation & Improvement

MBDA S.A.S.; Stevenage; Hybrid; GBP 28,000 - 33,000; Full time

Job summary

A leading defense contractor located in Stevenage is seeking a Business Support Officer to provide comprehensive operational support. The ideal candidate will manage complex diaries and travel arrangements, maintain documents, and support transformation projects. Offering a competitive salary of circa £28,000 and dynamic hybrid working arrangements, this position emphasizes resilience, organization, and strong communication skills.

Benefits

Company bonus up to £2,500

Pension contribution up to 14%

Flexi Leave: Up to 15 additional days

Enhanced parental leave up to 26 weeks

Site facilities including subsidised meals

Opportunity for paid overtime

Qualifications

• Manage complex diaries and organise travel arrangements.
• Look to improve efficiencies in working practices.
• Demonstrate integrity and maintain confidentiality.

Responsibilities

• Provide pro-active, accurate administrative support to the Senior Management team.
• Create and maintain MS Office documents accurately.
• Onboard new starters with necessary IT requests.

Skills

Experience in a similar Business / Admin Support role

Resilience

Strong communication skills

Organisational skills

Attention to detail

Intermediate knowledge of MS Office Applications

Ability to prioritise and multi-task

Enthusiastic team player

Confident in building relationships

Tools

MS Excel

PowerPoint

MS OneNote

MS Word

Job description

Overview

The UKSF prides itself on high levels of team spirit and strives towards creating an inclusive environment, where our teams can develop and grow within a supportive working culture. Working as a Business Support Officer (BSO) in a friendly and supportive team, you will provide administrative and operational support to the Transformation & Improvement team based at our Stevenage site.

Responsibilities

• Provide pro-active, accurate and comprehensive administrative support to Senior Management team members, including managing complex diaries, arranging extensive travel and expenses, organising meetings, events, workshops, training days, and following up on actions.
• Create and maintain MS Excel spreadsheets, PowerPoint presentations, MS OneNote and MS Word documents accurately.
• Onboarding activities for new starters (IT requests, security clearance information).
• Understand and utilise MBDA systems, tools and policies.
• Build key stakeholder relationships across the business in the UK and other Natco's.
• Support Transformation & Improvement projects.
• Support wider UKSF activities such as participation in working groups.
• These tasks may be varied and ad-hoc in scope.

Qualifications / requirements

• Experience in a similar Business / Admin Support role; managing complex diaries, organising meetings, events and travel arrangements.
• Resilience, strong communication, organisation skills and attention to detail, which are key to success in this role.
• Forward thinking; looks to improve efficiencies in working practices and processes.
• Intermediate knowledge of MS Office Applications (PowerPoint, Outlook, Excel, OneNote).
• Ability to prioritise, multi-task and manage your own workload effectively.
• Enthusiastic team player, demonstrating integrity and maintaining confidentiality.
• Willingness to learn and extend the role above and beyond the job description.
• To develop to become the knowledge point of contact within the team.
• Confident in building effective working relationships at all levels.
• Participation in UK Support Function and personal development initiatives.

Remuneration and Benefits

• Salary: Circa £28,000 depending on experience.
• Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification.
• Security Clearance: British Citizen or a Dual UK national with British citizenship. Post-offer BPSS checks will be required.
• Company bonus: Up to £2,500 (based on company performance and will vary year to year).
• Pension: maximum total (employer and employee) contribution of up to 14%.
• Overtime: opportunity for paid overtime.
• Flexi Leave: Up to 15 additional days.
• Flexible working: We welcome applicants who are looking for flexible working arrangements.
• Enhanced parental leave: up to 26 weeks for maternity, adoption and shared parental leave; enhancements are available for paternity leave, neonatal leave and fertility treatments.
• Facilities: Site facilities including subsidised meals, free car parking and much more.

We are an equal opportunity employer and value diversity. We encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X (@MBDA_UK), Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.