Business Support Manager

Betsi Cadwaladr University Health Board; Wrexham, Abergele; On-site; GBP 35,000 - 45,000; Full time

Job summary

A healthcare organization in Wales is seeking a Business Support Manager for a fixed-term position within the All-Ages Mental Health and Learning Disabilities Digital Solution project. Responsibilities include providing operational support, overseeing mental health targets, and leading teams in adopting digital methods. Candidates should have managerial experience, project management skills, and a degree or equivalent experience. Welsh language skills are desirable.

Qualifications

• Experience of managing staff and budgets is required.
• Specialist knowledge of ophthalmic service administration is necessary.
• Evidence of recent professional/personal development/education is important.

Responsibilities

• Provide operational and management support to the administration team.
• Oversee and manage Welsh Government targets related to Mental Health.
• Lead administrative staff in adopting new digital working methods.

Skills

Previous managerial experience

Experience of managing staff and budgets

Ability to manage projects

Advanced IT skills (Word, Excel, Power Point, Access)

Knowledge of health service management

Welsh speaker/writer

Education

Degree level education or equivalent experience

Post Graduation Qualifications to Diploma level

Masters/post-graduate level of education

Job description

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Would you like to deliver projects that make a difference? Do you have experience of business management within the services in scope of the project and can you demonstrate successful delivery of change. Are you keen to make a difference?

If so, the project is looking for a fixed-term Business Support Manager to join a dynamic team, specifically the All-Ages Mental Health and Learning Disabilities Digital Solution project. Working across BCU you will be responsible for administrative tasks to support the change journey within the project.

Main duties of the job

• Provide operational and management support to the administration team across all services involved in the All Ages MHLD Digital Solution Project.
• Oversee and manage Welsh Government targets related to Mental Health, Learning Disabilities, and Children's Services; monitor progress and provide weekly updates.
• Lead administrative, clerical, and secretarial staff in adopting new digital working methods across the project's scope.
• Identify and implement improved ways of working to support strategic and operational goals.
• Produce routine and ad hoc reports to monitor quality indicators and track progress toward divisional objectives.
• Work closely with colleagues across the division and Health Board to address service issues through joint approaches.
• Operate independently in day-to-day team management, with minimal supervision, maintaining confidentiality and professionalism in all interactions.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Experience

• Previous managerial experience
• Experience of managing staff and budgets
• Ability to manage projects at local or regional level
• Specialist knowledge of ophthalmic service administration.
• Advanced skills in relevant IT packages (Word, Excel, Power Point, Access)
• Ability to travel to various sites
• Knowledge of health service management
• Welsh speaker/writer

Qualifications and Knowledge

• Degree level education or equivalent experience.
• Post Graduation Qualifications to Diploma level or above or equivalent experience.
• Evidence of recent professional/personal development/education
• Additional experience to post graduate diploma level or equivalent
• Masters/post-graduate level of education

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.