Business Support Manager

Checkin Apartments; Greater London; Hybrid; GBP 35,000; Full time

Job summary

A London-based accommodation agency is seeking a highly organised Business Support Manager to assist the managing director with business operations. Responsibilities include finance administration, compliance management, and HR support. Candidates must have over 3 years of relevant experience, strong communication skills, and proficiency in Microsoft Office and Google Workspace. This hybrid role offers a salary of £35,000 per annum along with various benefits.

Benefits

£35,000 per annum

Annual Bonus Scheme

23 days annual leave plus bank holidays

Day off for your birthday

Health benefits scheme

Professional development opportunities

Qualifications

• 3+ years of experience in business support, office administrator, HR or finance assistant experience.
• Proficient email writing and communication skills with a strong attention to detail.
• Ability to take ownership of projects and work in an organised manner.

Responsibilities

• Finance administration and bookkeeping tasks.
• Managing accreditations like ISO and EcoVadis.
• Supporting the managing director with administrative duties.

Skills

Problem-solving

Organisational skills

Communication

Tools

Microsoft Office

Google Workspace

Accounting software

HR systems

CRM platforms

Job description

Overview

Checkin Apartments is an established London-based agency, founded in 2009, specialising in the serviced accommodation sector offering an expertly vetted portfolio of aparthotels, serviced apartments and corporate housing solutions for business travel, relocations and short lets in the UK and across key cities of the world. We go the extra mile to offer a streamlined, personalised and reliable service that's second to none and are proud to have won and been shortlisted for many awards over the years.

The Role

We are seeking a highly organised, proactive, and detail-oriented Business Support Manager to join our team and support the managing director with the core business operations of our agency. The ideal candidate will be a strong problem-solver, a skilled communicator and a multitasker who can manage a wide range of administrative, compliance and financial tasks. A desire to master systems and initiative to learn is key to success in this role, training and support will be provided.

Key Responsibilities

• Finance administration: bookkeeping tasks, reports and expenses.
• Compliance and accreditation: managing accreditations like ISO and EcoVadis with necessary documentation, audits and procedures.
• HR support & training: managing tasks within Zoho People & Learn.
• Sales and marketing support: communications, events and promotional materials.
• Internal database management: updating Zoho CRM.
• Supporting the managing director: handling a range of general administrative duties.

Requirements

Desired Experience & Skills

• 3+ years of experience in business support, office administrator, HR or finance assistant experience.
• Proficient email writing and communication skills with a strong attention to detail.
• The ability to take ownership of projects and work in a time-effective and organised manner to complete them.
• A proactive approach to making improvements and working collaboratively in a team.
• Willingness to learn new systems and upskill where required.
• Experience with Microsoft Office and Google Workspace is essential.
• Experience with Accounting software, HR systems and CRM platforms is desirable.

Application process

• Submit Your Application: Email your CV and cover letter to Gavin Pereira at [e-mail]. The cover letter should summarise your relevant experience, skills and motivations for the role.
• Phone Interview: If successful, you will be contacted within 7 days for a phone interview.
• Assessment: Following the phone interview, if successful you will need to complete an assessment.
• In-Person Interview: If you pass the assessment, you will be invited to an in-person interview at our Hammersmith office during business hours.

Benefits

• £35,000 per annum
• Annual Bonus Scheme
• 23 days annual leave plus bank holidays
• Day off for your birthday
• Well connected modern office with refreshments & events
• Health benefits scheme (including optical, dental, wellness allowance) EAP and retail discounts (after probation)
• Professional development opportunities
• Collaborative and supportive team environment
• Opportunity to work with a growing company and shape its future

This is a hybrid working role, normally working a minimum of 4 office days per week in our Hammersmith HQ. However, during the probation period you will be expected to work 5 office days per week.

The office hours are 9am to 5.30pm (lunch is half an hour) Monday to Friday.

On occasions you may be required to work outside these hours to fulfil your role. No overtime is payable.