Business Service Assistant

Venn Group; East Midlands; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a proactive Business Service Assistant to provide administrative support to senior management. This role involves handling communication, maintaining records, and assisting in organizing meetings in a hybrid working environment. The ideal candidate will have strong organizational skills and experience in a business support setting. This is a long-term contract position with a pay rate of £18.68 p/h.

Benefits

Training and development opportunities

Expenses paid according to local conditions

Qualifications

• Experience handling internal and external communications.
• Ability to maintain accurate records and databases.
• Flexibility in managing tasks and meeting deadlines.

Responsibilities

• Handle calls on behalf of senior management.
• Maintain database and spreadsheet records.
• Assist in organizing meetings and travel for management.

Skills

Strong administrative skills

Excellent attention to detail

Confident communicator

Proficient in MS Office

Experience handling calls

Job description

We are recruiting: Business Service Assistant
Hybrid (1-2 days per week in office in Leicestershire) | £18.68 p/h (umbrella) | 12-month contract

We are looking for an organised and proactive Business Service Assistant to provide high-quality administrative support to the Business Support Team and the Corporate Resources senior management team. This is a fantastic opportunity to join a busy team on a long-term contract, working in a hybrid environment.

Key Responsibilities

• Handle internal and external calls on behalf of senior management, delivering excellent customer service.

• Maintain accurate database and spreadsheet records, including Gifts & Hospitality Register, Driver and Vehicle Records, and Retirement Association Members database.

• Manage ITEM mobile phone records for billing purposes.

• Distribute cheques and liaise with Payables to resolve queries.

• Support with logging Freedom of Information (FOI) requests and ensure deadlines are met.

• Order and maintain stationery supplies.

• Open, sort, and distribute post; arrange special deliveries and courier services.

• Update records on CIS and process purchase orders using iProc.

• Assist in organising meetings, departmental briefings, and visitor arrangements (including catering and room bookings).

• Log staff absences on ORACLE and provide general administrative support (typing, filing, photocopying).

• Arrange travel for senior management when required.

About You

• Strong administrative and organisational skills with excellent attention to detail.

• Confident communicator with experience handling calls and enquiries.

• Proficient in MS Office and database systems.

• Able to work flexibly, prioritise tasks, and meet deadlines.

• Previous experience in a business support or corporate services environment is desirable.

Additional Information

• Occasional out-of-hours work may be required.

• Training and development opportunities provided.

• Expenses paid in line with local conditions of service.

If you've got the relevant experience, please apply today!