Business Process Analyst

Moat Homes; Dartford; Hybrid; GBP 49,000 - 62,000; Full time

Job summary

A leading housing association based in Dartford is seeking a Business Process Analyst to enhance organizational processes through independent assignments and teamwork within a Transformation team. The role requires proficiency in Six Sigma and Lean methodologies to document processes and identify improvement areas. The ideal candidate will have experience in the housing sector and support project delivery. With a salary between £49,200 and £61,500 per year, this position offers flexible working arrangements and a vibrant work culture.

Qualifications

• Experience in the housing or real estate sector.
• Working independently and collaboratively on business improvement activities.

Responsibilities

• Document current state processes and identify inefficiencies.
• Collaborate to capture desired future state processes.
• Design targeted process reviews using lean methodologies.
• Conduct thorough data analysis for trends and issues.
• Develop stakeholder sessions to gather requirements.
• Support project delivery through business process specifications.

Skills

Six Sigma

Continuous Improvement

Lean

Lean Six Sigma

Process Improvement

Business Analysis

Visio

Business Process Modeling

Process Mapping

Business requirements

Process Management

Sharepoint

Job description

Business Process Analyst

Role : Business Process Analyst

Hours : 35 hours per week Monday-Friday

Salary : 49200 to 61500 per annum (salary offered dependent on experience)

Contract : Permanent

We are looking for a Business Analyst professional with experience in the housing or real estate sector. You will be joining our Transformation team! You will spend time working independently on discrete assignments focussed on business improvement activity that you will take a lead role addition you will operate under the direction of project managers within our larger transformation projects in which you will be responsible for conducting detailed business analysis to aid the successful delivery of key projects and in driving continuous improvement across our organisational processes.

We support agile working so you’ll be provided all IT equipment to work flexibly between your home and at our Dartford office.

To apply

Complete our application form in full via our careers website. As we use anonymous recruitment and do not accept CVs its really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements so make full use of the spaces provided to tell us about your experience, skills and what makes you a great fit for our team.

Who are we

Moat are one of the top 30 housing associations in England with homes spread across London, Kent, Essex and Sussex. Our financial strength puts us in a good position to rise to challenges and plan for the have released our new corporate strategy so it's an exciting time to join Moat! This involves being customer pioneers investing in new and existing homes, putting safety and quality first.

We are also proud to announce that we have been awarded an accreditation for The Sunday Times Best Places to Work 2025 based on our employee feedback.

Your key tasks will include

• Documenting current state processes and conducting relevant analysis to identify inefficiencies and potential areas for improvement in line with Moats business process mapping standards.
• Collaborating with colleagues by capturing desired future state processes and their associated business requirements that align with our organisational goals.
• Designing and delivering targeted process reviews using lean methodologies to streamline processes, reduce waste and enhance operational efficiency.
• Conducting thorough data analysis to identify trends, root causes of issues and support future state requirements and project benefits measurements.
• Developing engaging stakeholder sessions to gather requirements, communicate findings and facilitate the implementation of process improvements.
• Supporting project delivery via creation of business process requirement specifications and use cases, User Acceptance Testing plans and test scripts to ensure solutions meet defined requirements and are aligned with business needs.
• Working collaboratively with technical resources including Data Analysts, CRM Analysts and Technical Business Analysts to feed business requirements into technical specifications.

For more information and full entry requirements please see here the full job description : Business Process

In return you will receive

A range of benefits. For more info check out our employee benefits video here : Our employee benefits: what we can offer you ()

Want to know more about Moat? Check out our social media feeds!

LinkedIn : @moathomes

Instagram : @moathomes

Interested in applying? We want to hear from you! If interested please apply by 11pm on Wednesday 8th October 2025.

Interviews will be taking place on 15th and 16th October 2025. We encourage you to apply early as we may close the advert before this date if we receive good interest. We’re looking forward to reading your application!

Please note that we are unable to offer sponsorship at this time. If you require any reasonable adjustments to the recruitment process please contact.

Required Experience

IC

Key Skills

• Six Sigma
• Continuous Improvement
• Lean
• Lean Six Sigma
• Process Improvement
• Business Analysis
• Visio
• Business Process Modeling
• Process Mapping
• Business requirements
• Process Management
• Sharepoint

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 49200 - 61500