Business Operations & Process Improvement Lead

St Gemma’s Hospice; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospice organization in Leeds is seeking a Business Operations Manager for a 12-month contract. The role involves leading the Business Administration team and designing an effective operating model. Candidates should demonstrate experience in stakeholder management and improving workflows within clinical and non-clinical teams. Qualifications should include level 4-6 or equivalent experience and formal business/project management training. A friendly work environment with a focus on staff wellbeing is offered.

Benefits

Competitive range of benefits

Focus on staff wellbeing

Collaborative work environment

Qualifications

• Experience in leading business and clinical administration teams.
• Proven track record of improving workflows for better service delivery.
• Ability to collaborate with executive and senior clinical stakeholders.

Responsibilities

• Lead the Business Administration team to design a sustainable operating model.
• Foster continuous improvement and build high performing teams.
• Collaborate across the organization to improve efficiency.

Skills

Team Building

Stakeholder Management

Process Improvement

Cross-Functional Collaboration

Education

Level 4-6 qualifications or equivalent

Formal business / project management training

Job description

A leading hospice organization in Leeds is seeking a Business Operations Manager for a 12-month contract. The role involves leading the Business Administration team and designing an effective operating model. Candidates should demonstrate experience in stakeholder management and improving workflows within clinical and non-clinical teams. Qualifications should include level 4-6 or equivalent experience and formal business/project management training. A friendly work environment with a focus on staff wellbeing is offered.