Business Manager - Fontwell

Arena Racing Company; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading event management company in the United Kingdom is seeking a proactive Business Manager to support operational and commercial activities across the venue. As a hands‑on role, the ideal candidate will manage relationships with catering teams, support non-catering events, and ensure high standards of customer experience. Applicants should have at least 2 years of operational management experience and strong problem-solving skills. Competitive salary offered.

Qualifications

• Minimum 2 years’ experience in venue or operational management.
• Strong communication skills.
• Excellent planning and organisation abilities.

Responsibilities

• Support and manage relationships with catering teams.
• Oversee non-catering events and venue hire bookings.
• Lead operational set-up for events alongside teams.

Skills

Stakeholder relationship skills

Planning and organisation

Problem-solving ability

Attention to detail

Team-oriented attitude

Job description

Business Manager - Fontwell

We are seeking a proactive Business Manager to support the Executive Director in overseeing operational and commercial activity across the venue, including racedays and a variety of events. This hands‑on role is ideal for someone highly organised, detail-focused and confident working across multiple teams.

Key Responsibilities

• Support and manage relationships with catering teams to ensure excellent customer experience.
• Oversee and deliver non‑catering events such as self‑catered weddings and venue hire bookings.
• Assist with show rounds, customer engagement and handling on‑site queries.
• Lead operational set‑up for events and racedays alongside Operations and Catering teams.
• Provide support and occasional cover for the Hospitality & Events Manager.
• Build and maintain strong relationships with customers, sponsors, stakeholders and contractors.
• Ensure facilities, staff and services meet high presentation and safety standards.
• Uphold company values, health & safety requirements and best practice across all site operations.
• Coordinate logistics including suppliers, security, signage, cleaning and costings for raceday and non‑raceday activity.

Essential Skills & Experience

• Minimum 2 years’ experience in venue or operational management (racecourse / stadia experience desirable).
• Strong stakeholder relationship and communication skills.
• Excellent planning, organisation and problem‑solving ability.
• High attention to detail with a positive, team‑oriented, can‑do attitude.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top‑down effort to be role models on what diversity, inclusion and belonging means in society.