Business Manager

Norfolk County Council; Dereham; On-site; GBP 34,000 - 37,000; Full time

Job summary

A local government council in Dereham is seeking a passionate Business Manager to oversee business support workers and ensure effective service operations. The role involves planning, managing, and delivering support to meet service priorities, coordinating various business activities, and mentoring staff. Ideal candidates will have strong organizational skills and experience in supervising teams. The position comes with a competitive salary and various benefits, including health services and flexible working options.

Benefits

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Financial benefits including discounts

Local Government Pension Scheme

Access to tax efficient car lease scheme

Qualifications

• Experience of supervising a team and supporting multiple localities.
• Excellent organizational skills.
• Experience of mentoring and coaching staff.

Responsibilities

• Plan, manage and deliver support to meet service priorities.
• Co-ordinate business activities such as finance and recruitment.
• Identify succession planning and ensure staff training opportunities.

Skills

Supervising a team

Organizational skills

Mentoring and coaching staff

Managing finances

Developing administrative systems

Job description

Business Manager | 8906 | Permanent Contract | 37 hours per week | £34,434 to £36,363 per annum | Grade H | West & Breckland

Are you passionate about safeguarding young people and supporting families. Family Help West and Breckland are seeking a highly motivated and dedicated Business Manager to oversee the Business support workers and ensure that the business needs of the service are met.

As a Business Manager, you will plan, manage and deliver support to meet priorities and deliver outcomes for the portfolio of services within West and Breckland Family Help which includes some project work. You will co-ordinate a range of business activities such as establishment monitoring, finance, supervision, recruitment, data gathering and project work.

The operational support function is integral to the success of our service and therefore you are a vital member of the service management team.

You will identify succession planning, ensure staff are offered appropriate training and development opportunities and work with other Business Managers to develop areas of responsibilities. Fully integrating yourself in the team, you’ll be the go-to person within this service to ensure an efficient and effective administrative support service is delivered.

With experience of supervising a team and supporting a patch that has two localities your organisational skills will be second to none. You will have experience of mentoring and coaching staff, managing finances, developing and monitoring administrative systems and supporting business functions.

If you are looking for the opportunity to be central to the smooth running of operational Family Help Service, we would love you to apply.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

Please ensure when submitting your covering letter, you evidence fully how you meet the essential and desirable criteria of the role.

If you wish to discuss this opportunity further, please email the Head of Service, Pat Ndhlalambi – [e-mail]

Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as: ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 4 February 2026 at 23:55

All other applicants closing date: 11 February 2026 at 23:55