Business Improvement Apprentice

Moat Homes Ltd; Dartford; Hybrid; GBP 19,000; Full time

Job summary

A leading housing association is seeking a Business Improvement Apprentice to support projects aimed at enhancing operations. This role offers a nationally recognised qualification and practical training in a supportive, hybrid working environment. Ideal for those eager to learn, the apprentice will gain hands-on experience while working closely with professionals in the field. Join us to kickstart your career and contribute to a team dedicated to making things better for our customers.

Benefits

Nationally recognised qualification

On-the-job training

Supportive team

Hybrid working

Salary of £18,333 while you learn

Qualifications

• Enthusiasm and willingness to learn are essential.
• Ability to work with different teams is required.
• Attention to detail when reviewing processes or data.

Responsibilities

• Support projects that improve how we work.
• Review processes and gather data.
• Help introduce new systems and ways of working.

Skills

Eager to learn and grow

Team player

Passionate about Business Improvement

Good communicator

Tech-friendly

Job description

Role: Business Improvement Apprentice

Salary: £18,333 per annum

Contract: 2-year Fixed-Term Apprenticeship

Hours: Full-time, 35 hours/week (Mon–Fri)

Location: Hybrid – Dartford office (Crossways Business Park) & home

Ready to launch your career?

Looking for a role where you can learn, earn, and grow? This is your chance to kickstart your future with a nationally recognised qualification and real hands‑on experience.

We’re looking for an enthusiastic Apprentice to join our Business Improvement team. In this role, you’ll support projects that improve how we work – from reviewing processes and gathering data to helping introduce new systems and ways of working. You’ll work alongside experienced professionals, gain practical skills, and receive dedicated support from a training provider, all while building the foundation for a successful career and achieving a recognised qualification.

What you’ll get:

• A nationally recognised qualification
• On‑the‑job training with expert guidance
• A supportive team that wants you to succeed
• Hybrid working – a mix of office and home
• A salary of £18,333 while you learn

What we’re looking for:

• Eager to learn and grow
• A team player who’s organised and proactive
• Passionate about Business Improvement and making things better
• Curious and willing to ask questions
• Comfortable with change and open to new ideas
• Good communicator who can work with different teams
• Tech-friendly and confident using digital tools
• Attention to detail when reviewing processes or data

Don’t worry if you don’t have much experience – it’s not essential. What matters most is your enthusiasm and willingness to learn. If you’re motivated and ready to take the first step, we’ll give you the tools and support to help you succeed.

Why join us?

We’re one of the top 30 housing associations in England, with homes across London, Kent, Essex and Sussex. Our purpose is simple: “open doors to better lives for our customers.”

We’re proud to have been named one of The Sunday Times Best Places to Work 2025, based on feedback from our amazing team.

How to apply:

Complete our application form via our careers website (link below). Tell us why you’re interested and what makes you a great fit – we want to hear your story!

Deadline: 6pm, Monday 5th January 2026

(Apply early – we may close the advert sooner if we receive strong interest.)

Want to know more about Moat?

Follow us on Instagram: @moathomes

Find us on Facebook: Moat Homes

Please note: This role is exempt under the Rehabilitation of Offenders Act (1974), so if successful, we’ll need to complete a DBS check before confirming your offer.

If you need any adjustments during the recruitment process, email [e-mail].