Business Development Manager, DCS (UK)

CHEP; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global logistics leader in Manchester seeks a Business Development Manager to drive growth in strategic markets. This role involves developing business strategies, managing key accounts, and collaborating with cross-functional teams. The ideal candidate must have over 7 years of experience in supply chain or logistics and a proven record of securing large Digital/SaaS deals. Fluency in English and Spanish is essential. The company offers a hybrid work model fostering work-life balance.

Benefits

Hybrid work model

Opportunities for professional development

Qualifications

• 7+ years of experience in supply chain and logistics markets, securing large Digital/SaaS deals.
• Experience in managing large enterprise accounts in food & beverage or automotive sectors.
• 3+ years of IoT or other SaaS experience.

Responsibilities

• Develop and implement business development strategies for growth in key territories.
• Manage and grow a portfolio of strategic key accounts.
• Proactively secure high-value new business opportunities.
• Collaborate with cross-functional teams to deliver tailored solutions.
• Monitor market trends and competitor activities.
• Lead the development of joint business plans with strategic customers.

Skills

Strong commercial knowledge and strategic thinking

Ability to create value using technology in supply chain

Experience with sales processes and methodologies

Strong customer relationship skills

Versed in fundamentals of digitalization

Education

University degree

MBA or Master in Digital Business

Tools

CRM tools

Job description

Job Description

CHEP helps move more goods to more people in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share‑and‑reuse business model the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You will join an international organization big enough to take you anywhere and small enough to get you there sooner. You will help change how goods get to market and contribute to global sustainability. You will be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. You will maximize your work‑life balance and flexibility through our Hybrid Work Model.

Key Responsibilities

• Develop and implement comprehensive business development strategies to achieve growth targets expanding market presence in key territories and sectors.
• Manage and grow a portfolio of strategic key accounts, leading negotiations, contract management and fostering strong customer relationships for long‑term revenue retention.
• Proactively identify and secure high‑value new business opportunities through prospecting, networking and relationship‑building ensuring a strong sales pipeline and conversion.
• Collaborate with cross‑functional teams (Sales, Marketing, Operations, Customer Service) to design and deliver tailored solutions that meet customer needs and align with value proposition.
• Continuously monitor market trends, customer insights and competitor activities to refine strategies, capitalize on growth opportunities and enhance positioning.
• Lead the development and execution of joint business plans with strategic customers driving sustainable growth, cost reduction and enhanced supply chain efficiencies.
• Mentor and provide guidance to junior business development managers fostering a high‑performance, goal‑oriented team culture.
• Prepare and present detailed business development reports, forecasts and strategic updates to senior leadership ensuring alignment with corporate goals and growth initiatives.

Key Accountabilities

• Support execution of the digital business go‑to‑market strategy for Europe.
• Build pipeline of direct opportunities for Digital/SaaS offerings in Europe.
• Coordinate with third‑party sales providers to deliver qualified leads and close opportunities end‑to‑end.
• Grow market share by creating and maintaining an addressable market in the area of responsibility.
• Identify, reach and engage key decision makers and influencers in the region through networking, personal connections, client references and industry events.
• Develop account strategies and drive execution of account plans for strategic targets.
• Win large projects that include the Digital Solutions Suite across all channels.
• Collaborate closely with Customer Success and delivery teams to maximize customer impact.
• Establish thought leadership in the region, evangelizing internally and externally to ensure visibility of offerings.

Qualifications

• University degree (essential).
• MBA or Master in Digital Business (desirable).

Experience

• 7+ years selling into the supply chain and logistics markets, with a proven track record in securing large Digital/SaaS deals with complex global organizations.
• Experience managing and upselling large enterprise accounts in food & beverage or automotive sectors.
• 3+ years in IoT, track and trace or other SaaS experience.
• Capability transformation experience.

Skills and Knowledge

• Strong commercial knowledge and strategic thinking.
• Ability to create value using technology in supply chain and introduce new capabilities.
• Experience with sales processes and methodologies, lead generation and CRM tools.
• Strong customer relationship skills with senior executives and technical buyers.
• Versed in fundamentals of digitalization & cloud, basics of cybersecurity and data protection.

Languages

• Spanish and English (essential).
• Portuguese and/or German (desirable).

Remote Type

Hybrid Remote

Skills to succeed in the role

Account Management Adaptability Building Rapport Business Development Commercial Sustainability Customer Experience (CX) Customer Partnerships Data Storytelling Digital Customer Solutions (DCS) Empathy Experimenting Negotiation Our Business Relationship Management Sales Communications Taking Ownership Teamwork Understand Customers Value Propositions

Equal Opportunity Employer

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly with respect and has the opportunity to contribute to business success while realizing his or her potential. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity or disability status.