Business Development Manager

Phoenix Health & Safety; Stafford; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

A leading health and safety training provider is looking for a Business Development Manager in Stafford. The role involves maintaining customer relationships and generating new business through consultative sales, all while working in a hybrid model. The ideal candidate will have experience in consultative sales, strong communication skills, and a familiarity with CRM systems. With competitive salary and an array of benefits, this is an excellent opportunity for growth and contribution to success.

Benefits

Hybrid Working

Life Assurance

Vitality Private Healthcare

Additional Holiday Purchase

Health Cash Plan

Subsidised Gym Memberships

Cycle to Work scheme

Discount Vouchers

Access to Wellbeing Resources

Qualifications

• Experience in consultative sales or relationship management.
• Proven ability to present solutions, write proposals, and close deals.
• Strong collaboration and communication skills.

Responsibilities

• Maintain and grow the customer base while ensuring high retention.
• Proactively reach out to clients to upsell and grow account portfolios.
• Build and manage a strong sales pipeline, meeting KPIs.

Skills

Consultative sales experience

Strong collaboration and communication skills

Experience with CRM systems

Tools

HubSpot

Job description

Business Development Manager

Location: Hybrid/Cannock

Salary: Up to £45k + £22k commission

Contract Type: Full Time, Permanent

What We Can Offer You: Hybrid Working, Life Assurance, Vitality Private Healthcare, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources!

Why Do We Want You

Phoenix Health and Safety, part of Wilmington plc are looking for a proactive, motivated Business Development Manager who thrives in a fast‑paced sales environment.

You will play a key role in maintaining and growing our customer base, ensuring high retention, and generating new business opportunities. Your consultative approach, relationship‑building skills, and drive to exceed targets will make a real impact on Phoenix s continued success.

Please note: To complete your application, you will be redirected to Wilmington Plc s career site.

At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply !

Job Purpose, Tasks and Responsibilities

The Business Development Manager plays a key role within the sales team, ensuring that existing customers in a defined region are satisfied while maintaining 100% retention.

You will proactively reach out to current clients to upsell, identify new prospects, and grow their account portfolio.

As our BDM you will be responsible for building and managing a strong pipeline, meeting KPIs, representing Phoenix to the highest standards, working closely with SDRs to secure new business, and ensuring a smooth transition from BDE to maintain customer satisfaction and achieve 30% monthly territory growth.

Responsibilities

Introductory & Discovery Meetings

• Conduct structured introductory meetings with prospective clients passed from the SDR as well as their own self‑generated leads
• Use consultative questioning to understand compliance needs, pain points, and business goals
• Qualify opportunities further and present the Phoenix value proposition in a compelling, relevant way

Proposal Development & Presentation Delivery

• Collaborate with wider teams to deliver feedback
• Deliver and co‑deliver client presentations and over Teams
• Ensure all documentation reflects a clear understanding of client challenges, timelines, and success criteria

CRM, Forecasting & Reporting

• Maintain all meeting notes, proposal stages, and deal statuses in HubSpot
• Track conversion metrics and maintain accurate pipeline visibility
• Provide feedback to marketing and outbound teams based on prospect conversations and objections

What s the Best Thing About This Role

The opportunity to build and nurture strong client relationships while directly contributing to the growth of Phoenix.

You will work with a supportive, high‑performing team, enjoy autonomy in managing your territory, and have the chance to see tangible results from your efforts. Every day brings new challenges, learning opportunities, and the satisfaction of driving business success.

What s the Most Challenging Thing About This Role

Balancing the demands of maintaining existing customer relationships while simultaneously identifying and converting new business opportunities.

Success requires proactive planning, consistent follow‑up, and the ability to manage multiple priorities in a fast‑paced environment while achieving ambitious growth targets.

What We re Looking For

To be successful in this role, you must have / be:

• Experience in consultative sales or relationship management
• Proven ability to present solutions, write proposals, and close deals
• Strong collaboration and communication skills
• Experience with CRM systems (preferably HubSpot) and pipeline management

We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment.

About us

Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!

Find What You re Looking For

We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you Join us and achieve more within your career with mutual respect, support, and fair rewards.

Click on APPLY today!