Business Development Manager

Element Materials Technology; Garden City; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading materials testing firm based in Wales seeks an experienced Business Development Manager for their lab. The role involves managing key customer accounts, developing sales strategies, and pursuing new business opportunities in the environmental sector. Candidates should hold a degree in sciences and possess strong communication and sales skills. With a focus on sustainable outcomes and diversity, the company offers an inclusive work environment and encourages applications from all qualified individuals.

Benefits

Opportunities for career growth

Diversity and inclusion initiatives

Professional development programs

Qualifications

• Proven ability to drive sales growth and new client acquisition.
• Experience in environmental testing and laboratory services is a plus.
• Solid understanding of customer relationship management.

Responsibilities

• Manage customer accounts and pursue sales opportunities.
• Develop sales strategies and identify new service areas.
• Prepare sales reports and actively participate in pipeline reviews.

Skills

Proven sales tactics

Strong communication skills

Market analysis

Relationship building

Ability to travel

Education

BSc in Sciences or related field

Tools

Microsoft CRM

Microsoft Word

Microsoft Excel

Job description

Element has a rare opportunity for a Business Development Manager, based at their laboratories in Deeside. The Business Development Manager is responsible for customer accounts within the Environmental Laboratories Europe business and pursuing sales opportunities to sell Element laboratory services to meet the assigned budget. Responsible, with the Business Development Director, for developing sale strategies and identifying new service areas. Also to support Strategic or Key Accounts within their specified territory with any activities needed at local sites. Element Deeside is the largest analytical chemistry laboratory within the Element Group and the market leading UK laboratory undertaking the testing of soils, waters, wastes, oils, NAPLs, ambient air, soil vapours and gases from all over the world. The laboratory undertakes high volume routine analysis as well as offering bespoke method development, technical support and hydrocarbon forensic interpretations to enhance the support we can deliver. The laboratory has an international reputation for service excellence and supports clients that require a higher level of technical expertise, reliability in data quality and seamless project management from sample collection to timely delivery of data in the format of choice.

• Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts to drive profitable sales expansion with a focus on acquiring new and re‑engaging with lapsed or dormant account while growing existing clients
• Gather and analyze market and industry intelligence, metrics, and trends to determine customer needs. Identify opportunities early in the sales cycle to ensure maximum share of wallet for Element
• Provide positive leadership and representation of Element to the public, customers, vendors, and to all employees through membership in professional organizations, serving on company project teams, conducting employee meetings and visiting work areas and interacting with employees. Represent company at industry association meetings to promote company and services offered
• Prepare reports and presentations showing sales volume by sector, region, location, potential sales, and areas of proposed client base expansion. Actively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities
• Build and maintain a working knowledge of Element's service offerings; participate in training/coaching opportunities and promote cross selling
• Ensure compliance with all Element policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook
  BSc in Sciences preferred but other four-year degree will be considered. Testing, metallurgical or composites experience a plus
• Ability to read and interpret documents such as customer quotes/contracts, marketing materials, and customer testing specifications. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization
• Ability to calculate figures and amounts such as discounts, interest, commissions and proportions. Ability to apply concepts of basic algebra and geometry
• Ability to solve practical customer problems. Ability to interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form
• Experience in interpreting testing procedures and requirements
• Proficiency in Microsoft Applications (CRM, Word, Excel)
• Availability, flexibility, and maturity to represent the company at a broad range of events/projects in the community, with customers and within the company
  Availability, flexibility, and maturity to represent the company at a broad range of events/projects in the community, with customers and within the company
• Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities
• Well-developed oral and written communication skills to meet a variety of communication needs. Good interpersonal skills that foster open upward and downward communication built on mutual respect
• Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions
• Ability to travel up to 25% of the time; some overnight travel may be required
  

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization. At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner". All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.