Business Development- CNC Engineering

Recruit 12; Tewkesbury; On-site; GBP 40,000 - 70,000; Full time

Job summary

A leading recruitment agency is looking for a Key Account Manager to drive business development in the CNC manufacturing sector. The candidate will build and maintain customer relationships, manage a pipeline, and ensure high-quality results. Essential skills include commercial acumen, negotiation, and extensive knowledge of CNC manufacturing processes. Applicants should have a strong education background in Production Engineering or related fields, with a proven track record in compliance-led industries.

Qualifications

• Proven background in senior commercial roles, particularly in compliance-led industries.
• Senior technical/project management experience in CNC manufacturing.
• Strong knowledge of materials and manufacturing processes.

Responsibilities

• Build and maintain strong customer relationships and manage your pipeline.
• Identify and convert customer demand opportunities into profitable contracts.
• Support senior management in developing strategies for market opportunities.

Skills

Excellent negotiation and commercial acumen

Exceptional customer focus and communication skills

Track record of winning new business

Extensive knowledge of CNC manufacturing

Education

HNC/D or higher qualification in Production Engineering

Apprentice-trained in CNC manufacturing

Tools

MS Office (Excel, Word, PowerPoint, Project)

Job description

Job Title: Business Development - Key Account Manager

Reporting to: Managing Director

About the Role

We are seeking a dynamic and results-driven Key Account Manager to join our Business Development team. This role is focused on developing profitable business streams in sectors with long‑term growth potential, in line with our business marketing strategy. You will be instrumental in building and nurturing strong customer relationships, ensuring world‑class service levels, and supporting the successful delivery of our commercial objectives.

Key Responsibilities

• WIN: Build and maintain strong customer relationships, manage your pipeline, and deliver high‑quality results.
• GROW: Develop and enhance business relations, communicate value, and proactively drive customer engagement.
• FOCUS: Understand customer requirements and perceptions of value, and align business offerings effectively.
• COMMUNICATION: Coordinate internally and externally with key decision‑makers to drive revenue growth and deliver strategic customer plans.

Detailed Responsibilities

• Support senior management in developing strategies for market opportunities.
• Identify and convert customer demand opportunities into profitable contracts.
• Liaise with engineering, planning, purchasing, and quality teams to ensure customer requirements are met.
• Manage multi‑level customer engagement, including on‑site visits.
• Introduce new contracts to operations teams, ensuring all contractual and quality requirements are captured.
• Manage CRM systems and provide timely KPI reports on business development activity, quotations, and win rates.
• Make informed bid/no‑bid decisions based on market and internal capacity insights.

Essential Skills and Knowledge

• Excellent negotiation and commercial acumen.
• Integrity, openness, and a self‑motivated, lead‑by‑example approach.
• Exceptional customer focus and communication skills at all levels.
• Track record of winning new business in compliance‑led industries.
• Extensive knowledge of modern CNC manufacturing, high‑precision parts, materials, treatments, and quality standards.
• Proficient in MS Office (Excel, Word, PowerPoint, Project).

Experience

• Proven background in senior commercial roles, bidding for high‑compliance work packages.
• Senior technical/project management experience in CNC manufacturing and quotation/contracts.
• Strong knowledge of materials and manufacturing processes.

Qualifications

• HNC/D or higher qualification in Production Engineering, Sales & Marketing, Project Management, or similar.
• Apprentice‑trained in CNC manufacturing.

Other Requirements

• Strong customer‑service orientation with a 'can‑do' attitude.
• Ability to work in fast‑paced environments under time pressure.
• Flexible and capable of managing ad‑hoc projects successfully.

Key Performance Indicators

• Growth of ongoing and new business in strategic markets.
• Achievement of sales value/revenue targets with acceptable profit margins.
• Support internal departments and liaise with customers to ensure successful contract delivery.
• Accurate and timely reporting to senior management.

Join Us

If you are ambitious, commercially minded, and thrive in a fast‑moving, high‑precision manufacturing environment, we want to hear from you. Take the next step in your career and drive meaningful growth with a company committed to excellence.