Business Assistant - Inpatients

NHS; Leicester; On-site; GBP 20,000 - 25,000; Part time

Job summary

A public health service provider is seeking a part-time Business Assistant to join the team at Mill Lodge in Leicester. This role requires providing comprehensive administrative support in a dynamic inpatient environment. Key responsibilities include organizing meetings, managing diaries, and creating professional communications. The ideal candidate will have strong organizational and communication skills, and a commitment to the Trust's values. Opportunities for career development are available within a supportive team environment.

Benefits

Structured learning journey

Flexible working policy

Supportive work environment

Qualifications

• Experience in administrative roles, preferably in healthcare.
• Ability to work in a fast-paced environment with service users.
• Commitment to the Trust’s values.

Responsibilities

• Attend meetings, take minutes, and prioritize actions.
• Plan and organize training and events.
• Manage diaries and communications effectively.
• Create professional documents to a high standard.
• Monitor and order goods/services.
• Handle complaints and resolve issues.
• Manage petty cash for patients.

Skills

Organizational skills

Communication skills

Problem-solving

Teamwork

Flexibility

Job description

Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment!

We have an excellent opportunity for a Business Assistant to join our team at Mill Lodge, based in the Narborough area of Leicester. Mill Lodge is a 14-bed Huntington's Disease Specialist Inpatient Unit. This is a part‑time role, working 24 hours per week Monday to Friday flexibly between the hours of 9 am to 3 pm.

As a Business Assistant you will provide a comprehensive administrative service to the multi‑disciplinary team within the ward setting. The role is ward based so you will be working within an inpatient environment and will have regular face‑to‑face interaction with service users and their families. You will be working in a fast‑paced environment and will have direct contact with other clinical staff. You will be joining a welcoming team that works well together and supports each other. We are looking for someone who is motivated, enthusiastic, a team player and above all able to demonstrate a commitment to the Trust’s values in everyday life.

The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long‑term goals and work to your strengths.

Main duties of the job

• Attend meetings, take minutes/notes, circulate documentation, identify actions, log and prioritise them, and follow up.
• Plan and organise training, appointments and events, including coordinating travel arrangements and guest speakers.
• Maintain diaries for yourself and others and communicate effectively via email, including implementing a flagging/prioritisation system.
• Create and format professional communications such as letters, leaflets, presentations, reports and briefings to a high standard.
• Order goods or services, monitor progress of orders, check receipt of goods or services to ensure invoices can be reconciled.
• Deal with complaints, use own initiative to solve problems and escalates where necessary.
• Issue money and petty cash to patients and keep accurate records of spending.

About us

We may close the advert early if we receive a sufficient number of applicants, so please apply as soon as possible.

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants. Please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6‑month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.