Business Analyst

ACINRecruit; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment firm is seeking a Business Analyst to provide end-to-end support across an Enablement Operating Model, working with diverse teams. The role requires collaboration across disciplines, gap analysis, producing user stories, and ensuring business needs translate into valuable outcomes. Candidates should possess 2-3 years of experience, strong analytical and communication skills, along with proficiency in Microsoft Office and familiarity with Agile frameworks. This role is permanent with a hybrid work model.

Qualifications

• 2-3 years' experience as a Business Analyst or in a comparable role.
• Ability to work independently while managing multiple priorities.
• Proven experience working with cross-functional teams.

Responsibilities

• Elicit, analyze and document business requirements with stakeholders.
• Conduct gap analysis to identify inefficiencies.
• Produce clear user stories and acceptance criteria.
• Contribute to sprint planning and backlog refinement.
• Support the development lifecycle through active participation.

Skills

Analytical skills

Problem-solving

Collaboration

Communication

Presentation

Education

Bachelor's degree in Business, Economics, Finance or related discipline

Tools

Microsoft Excel

Microsoft PowerPoint

JIRA

Confluence

Job description

Job Title: Business Analyst (x2)

Location: London

Salary Range: Competitive package

Type: Permanent / Hybrid

Overview

The Business Analyst will provide end-to-end support across an Enablement Operating Model, working collaboratively across disciplines including Underwriting, Operations, Engineering, UX Design and Process. The role will contribute throughout the development lifecycle, from requirements gathering and solution design through to testing, delivery and change management, ensuring business needs are translated into high-quality, value-driven outcomes.

Key Responsibilities

• Partner with stakeholders to elicit, analyse and document business requirements, ensuring a clear understanding of business needs and platform capabilities.
• Conduct gap analysis to identify inefficiencies, risks and opportunities for improvement, proposing practical and value-adding solutions.
• Produce clear user stories and acceptance criteria that accurately reflect business requirements, supporting the delivery of high-quality features.
• Contribute to sprint planning, backlog refinement and prioritisation activities to maximise business value.
• Actively support the development lifecycle by participating in daily stand-ups, sprint reviews and retrospectives, offering insights to improve delivery and outcomes.
• Develop and maintain high-quality documentation, including business requirement documents, functional specifications and process maps.
• Facilitate workshops, walkthroughs and training sessions to support stakeholder engagement, understanding and adoption of new solutions.

What We're Looking For

Functional Capabilities

• Strong analytical and problem-solving skills, with a focus on delivering actionable insights and measurable business outcomes.
• A collaborative team player with a proactive mindset and strong personal drive.
• Proven experience working with cross-functional teams in a digital, agile or flexible environment.
• Ability to work independently, managing multiple priorities and competing deadlines effectively.
• Excellent communication and presentation skills, with the ability to translate complex concepts for diverse audiences.

Technical Capabilities

• Business-level proficiency in English is essential.
• Proficiency in Spanish and/or other European languages such as French, Dutch or German is highly advantageous.
• 2-3 years' experience as a Business Analyst or in a comparable role.
• Bachelor's degree in Business, Economics, Finance or a related discipline.
• Prior experience within the insurance sector is a strong advantage.
• High proficiency in Microsoft Office, particularly Excel and PowerPoint, with experience using tools such as JIRA, Confluence or similar platforms.
• Experience incorporating AI tools into day-to-day ways of working.