Business Analyst - Warehouse Systems

Next; Pontefract; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading retail company in Pontefract is seeking a Business Analyst to enhance their technology roadmap. The ideal candidate will drive improvements in integrations and reporting, collaborating with stakeholders across the business. Strong SQL and Agile experience are essential for this fast-paced role, alongside excellent problem-solving skills. A range of employee perks, including discounts and performance bonuses, are offered.

Benefits

25% off most products

Company performance based bonus

Sharesave scheme

On-site Nursery

10% off partner brands

Early access to sale stock

Access to staff discounts

Free on-site parking

Digital GP services

Discounted gym memberships

Qualifications

• Proven experience as a Business Analyst, ideally within a retail or similar fast-paced environment.
• Excellent communication skills for presenting complex concepts.
• Experience working within an Agile environment.

Responsibilities

• Leading workshops to understand business needs.
• Analysing current business workflows to drive developments.
• Translating business needs into user stories.

Skills

Problem-solving

Communication

Requirements gathering

Agile methodologies

Data analysis

Tools

SQL

Microsoft Azure DevOps

Lucidchart

Job description

About the Role

Our huge warehouse estate in Yorkshire is held together by the Warehouse team, the warehouses have an enormous amount of tech that allow us to receive, store, pick and pack items for our customers - handling everything from socks to sofas! The Warehouse team focuses heavily on automation which includes 40 miles of conveyor linking everything together across our sites, hundreds of storage and picking robots - a very fast moving, continuously changing part of NEXT Technology.

In this role, you will be key to delivering our technology roadmap, from this season's plan to the next and beyond. You will provide essential continuity through business-as-usual support whilst also driving improvements to our integrations, monitoring, and reporting capabilities. Working with stakeholders across the business, you will assess processes, capture detailed requirements and provide pragmatic recommendations that shape our system solutions.

Day-to-day responsibilities

• Stakeholder Engagement: Leading workshops and meetings to understand business needs, challenge assumptions, and define clear objectives.
• Process Analysis: Analysing current business workflows to document & help drive developments
• Requirements Translation: Working closely with development teams to translate business needs into clear, unambiguous user stories and functional requirements.
• Data-Driven Insights: Examining data from various sources using tools like SQL to identify trends and inform business decisions.
• Project Delivery: Supporting the delivery of key projects by creating high-quality documentation, assisting with estimates, and ensuring alignment across cross-functional teams.
• Agile Contribution: Actively participating in all Agile ceremonies, from backlog refinement and sprint planning to daily stand-ups and retrospectives.

About you

You are a natural problem-solver and a strong communicator who thrives on building effective relationships. You have a customer-first mentality and enjoy working as part of a busy team. With an analytical mind and a quality-driven approach, you can see the bigger picture whilst still focusing on the details that lead to successful project delivery.

You will have

• Proven experience as a Business Analyst, ideally within a retail or similar fast-paced environment.
• Demonstrable skill in requirements gathering through workshops, interviews and document analysis.
• Excellent communication skills, with the ability to present complex concepts clearly to both technical and non-technical audiences.
• Experience working within an Agile environment and a solid understanding of the IT Development Lifecycle.
• A proactive and collaborative mindset, with the ability to support and influence teams to achieve a common goal.

Technical skills we\'re looking for

• A solid understanding of Agile principles and experience with backlog management systems (knowledge of Microsoft Azure DevOps is an advantage).
• Basic data analysis skills, with experience using SQL and/or spreadsheets.
• Proficiency with diagramming tools (e.g., Lucidchart) to create wireframes and model processes.
• An understanding of business intelligence tools and their application.

About Us

You know Next, but did you know we\'re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We\'re the UK\'s 2nd largest fashion retailer and for Kidswear we\'re the market leader. At the last count we have over 500 stores, plus the Next Online and it\'s now possible to buy on-line from over 70 countries around the world! So we\'ve gone global!

About the Team

• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria\'s Secret* products (*when purchased through NEXT)
• Company performance based bonus
• Sharesave scheme
• On-site Nursery available; OFSTED outstanding in all areas
• 10% off most partner brands & up to 15% off Branded Beauty
• Early VIP access to sale stock
• Access to fantastic discounts at our Staff Shops
• Restaurants with great food at amazing prices
• Access a digital GP and other free health and wellbeing services
• Free on-site parking
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Grow and develop on the job whilst gaining a qualification
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [e-mail] (please include \"Workplace Adjustments\" in the subject line), or call us on 0116 284 2486 and leave a voicemail.