Business Analyst / Project Manager – Consulting (KYC Change Team)

Delta Capita; Glasgow; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global consulting firm in Glasgow seeks a Business Analyst / Project Manager to join the KYC Squadron Change Team. This role involves overseeing project delivery, stakeholder engagement, and implementing governance frameworks. Ideal candidates will have experience in consulting and project management within financial services and possess strong change management and communication skills. The position requires a valid UK working permit and offers a hybrid working model, aligned with client expectations.

Qualifications

• Proven experience in consulting, project management, or business analysis.
• Strong change management skills across strategy, design, testing, and implementation.
• Experience working in Agile environments and supporting delivery squads.

Responsibilities

• Develop and maintain detailed program and project plans.
• Implement governance frameworks and manage stakeholder engagement strategies.
• Oversee risks, issues, and dependencies to ensure successful project delivery.

Skills

Consulting experience

Change management

Agile environment experience

Stakeholder management

Communication skills

Financial Services knowledge

Team management

Job description

Role Summary

Join our fast-growing Consulting Business at Delta Capita, where we partner with leading global financial institutions to deliver impactful change. We're looking for a Business Analyst / Project Manager to support the KYC Squadron Change Team in delivering its 2025-2026 Book of Work. This is a hands-on role combining project delivery, business analysis, and stakeholder engagement across regulatory and transformation initiatives.

Key Responsibilities

You will be responsible for developing and maintaining detailed program and project plans, implementing governance frameworks, and managing stakeholder engagement strategies. Throughout the project lifecycle, you\'ll oversee the management of risks, issues, and dependencies to ensure successful delivery. Your role will involve collaborating across functions to define requirements for changes in technology, processes, and controls. You\'ll create business cases supported by relevant metrics to aid prioritisation, and document user stories, impact assessments, and functional specifications. Working closely with technology and operations teams, you\'ll ensure alignment and clarity in Agile delivery. You\'ll support Agile squads and may act as a proxy Product Owner when needed. Identifying business gaps and translating them into actionable user stories will be key, along with owning capability and epic delivery aligned to strategic initiatives. You\'ll assist Product Owners and leadership with roadmap planning and provide stakeholder updates using meaningful metrics to track progress and impact.

As an experienced Managing Consultant, you will have:

• Proven experience in consulting, project management, or business analysis within financial services.
• Strong change management skills across strategy, design, testing, and implementation.
• Experience working in Agile environments and supporting delivery squads.
• Excellent stakeholder management and communication skills.
• Ability to work independently and drive initiatives forward.
• Understanding of Financial Services products and lifecycle events.
• Some experience managing projects and team members supporting successful project/programme deliveries.
• You must have a blend of both Financial Services knowledge and soft skills across influence, listening, presentation and team management.

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a fixed term role based in Glasgow. As the selection and interview process is ongoing, please submit your application in English as soon as possible; if your profile is selected, a member of our team will contact you within 4 weeks. For this role a valid working permit for the UK is mandatory.

Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the client\'s offices or our own offices depending on the client) aligns to what our client\'s policies and expectations are and these vary. Most of our client\'s now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita require.

Who We Are:

Delta Capita Group is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualised services for financial institutions for non differentiating services.

Our offerings:

• Managed Services
• Consulting & Solutions
• Technology

To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.