Business Analyst (Cross Border Payments)

CGI Group Inc.; City of Westminster; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global consulting firm is seeking a Payments Business/Functional Analyst to work in a hybrid role based in London or Glasgow. You will collaborate with international clients to capture and document business requirements for payment solutions. Responsibilities include leading workshops, preparing documentation, and applying your expertise in cross-border payments. Join a collaborative team and enjoy benefits like a pension plan and flexible time off.

Benefits

Insurance coverage

Medical benefits

Pension plan

Flexible time off

Qualifications

• Proven experience as a Business or Functional Analyst.
• Strong expertise in writing BRDs, use cases, and user stories.
• Excellent communication skills to work in diverse teams.

Responsibilities

• Analyse customer requirements and shape effective solutions.
• Prepare documentation for business requirements and use cases.
• Lead workshops and meetings to capture and validate requirements.

Skills

Writing BRDs

User stories

Cross-border payments knowledge

Agile environments

Excellent communication skills

Job description

This is a hybrid position, based in London or Glasgow with 2/3 days in the office and travel to client sites as required for implementations. There may also be opportunities for travel within Europe.

Overview

Candidate profile: In this role, you will collaborate with global clients to capture, analyse, and document business and functional requirements for our CGI All Payments solution, with a focus on cross-border networks. You will lead workshops, create clear documentation, and translate business needs into actionable product features that guide design, development, and testing. Your work will span international implementation projects and product innovation, giving you the chance to directly influence the evolution of payments technology. You will be supported by an experienced global team, while also taking ownership of your deliverables and applying creativity to solve client challenges in a dynamic industry.

Key responsibilities

• Analyse customer requirements, goals, and processes to shape effective solutions
• Prepare and document business requirements, use cases, and user stories
• Develop process maps and analytical documentation to support solution design
• Lead client workshops and internal meetings to capture and validate requirements
• Collaborate with developers, testers, and SMEs to ensure requirements are delivered accurately
• Contribute to product evolution through involvement in CGI investment projects
• Apply knowledge of global payment schemes, standards, and messaging formats in solution delivery
• Support multiple projects in an international, agile environment

Qualifications

• Proven experience as a Business or Functional Analyst
• Strong expertise in writing BRDs, use cases, and user stories
• Proven ability to translate complex client requirements into actionable specifications
• Knowledge of cross-border payments and standards such as ISO 20022, SWIFT InterAct, FileAct, or Validation Service
• Solid understanding of the software development lifecycle
• Experience working within Agile environments
• Excellent communication and interpersonal skills, with ability to work in diverse, global teams

About CGI and benefits

At CGI, we are shaping the future of cross-border payments by delivering innovative solutions that enable banks and financial institutions worldwide to operate seamlessly across networks and geographies. As a Payments Business/Functional Analyst, you will play a vital role in implementing our flagship CGI All Payments solution, ensuring it evolves to meet the needs of an international client base. Working directly with clients and multi-disciplinary teams, you will transform complex requirements into practical, high-value solutions that drive measurable impact. This is your opportunity to be part of a collaborative global team where your expertise influences product design, improves customer outcomes, and helps define the future of international payments.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you\'ll reach your full potential because you are invited to be an owner from day 1 as we work together to bring our Dream to life. CGI Partners share in the company\'s success and shape its strategy and direction. You will develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, and you’ll have opportunities to deepen your skills and broaden your horizons. Join us to grow with one of the largest IT and business consulting services firms in the world.

We have offices in London and elsewhere. CGI London, England, United Kingdom. We are a global business with 91,500 professionals across hundreds of locations worldwide, and in the UK we have around 6,000 member-partners.

Benefits include: Insurance coverage, Medical benefits, Pension plan, Employee Assistance Programme, Flexible time off, Share Purchase Plan, Dental, Vision, Health and Wellbeing Programme, and Profit Participation Plan.