Business Analyst - Client Team

Otsuka; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global financial services firm is seeking a proactive Business Analyst to join their Client Team in London. The successful candidate will excel in problem-solving and project management, supporting the delivery of client initiatives. With a minimum of 3 years in a similar role, strong communication skills are essential. Enjoy a culture of collaboration and growth opportunities in an agile environment.

Benefits

Mentoring and feedback opportunities

Autonomy in work

Philanthropy opportunities

Qualifications

• At least 3 years of experience in business analysis, consulting or a similar role, ideally within financial services.
• Strong communication and interpersonal skills.
• Successful delivery of numerous projects and process improvements.

Responsibilities

• Investigate business challenges and opportunities, uncover root causes.
• Lead end-to-end delivery of Client Team initiatives.
• Collaborate with stakeholders to ensure alignment and coordinated delivery.

Skills

Analytical skills

Structured thinking

Excellent communication

Project management

Stakeholder engagement

Job description

We are seeking a proactive and analytical Business Analyst to join the Orbis Client Team. This role presents a unique opportunity to work at the intersection of client needs, business strategy and operating effectiveness, supporting our mission to deliver a world-class client experience.

The ideal candidate will bring strong analytical skills, structured thinking and excellent communication to help shape and execute initiatives across the Client Team. This role suits someone who thrives in a collaborative, evolving work environment and wants to deepen their impact by helping the Client Team work smart, scale effectively and respond appropriately to changing client needs.

Key responsibilities

Your responsibilities may include a combination of the following:

• Business analysis and problem solving: investigate business challenges and opportunities, uncover root causes and partner with stakeholders to translate business needs into practical, fit-for-purpose solutions.
• Project management: lead end-to-end delivery of Client Team initiatives by defining the scope, building project plans, engaging stakeholders, tracking progress and resolving issues to ensure successful execution.
• Stakeholder engagement and change support: collaborate with stakeholders across the Client Team and Orbis to ensure alignment and coordinated delivery. This includes developing communication plans and materials to support change management and adoption.

Key attributes and experience

To excel in this role, you should:

• Have a passion for understanding how things work and how they could work better.
• Be a strong communicator with the ability to navigate complexity and bring clarity to stakeholders.
• Be organised, pro-active and have good time management capabilities.
• Think rationally and critically based on data, facts and logic.
• Be collaborative, curious and comfortable operating in uncertainty and an evolving environment.
• Be energised by the opportunity to shape how we serve our clients and scale our business.

You should have a demonstrated track record of excellence in the following:

• At least 3 years of experience in business analysis, consulting or a similar role, ideally within financial services.
• Strong communication and interpersonal skills.
• Successful delivery of numerous projects and process improvements.

About the Client Team

The Client Team has more than 90 people across 6 global locations. We are responsible for building and servicing our retail and institutional client base. In order to earn clients' trust and confidence, team members are required to develop in-depth knowledge about various parts of the Orbis business, be in a position to educate clients about our firm, and to communicate with clients in detail. We are committed to delivering world-class alpha and servicing for our clients.

Why Orbis?

• Culture. We are committed to our Core Values. We encourage intellectual curiosity and individualism as well as collaboration across teams. We value diverse perspectives and welcome thoughtful challenge.
• Autonomy. While guidance and support are provided, team members are trusted to own their work and deliver impact.
• Growth opportunities. We invest in continuous learning and development through mentoring, feedback and stretch opportunities.
• Agile environment. We are committed to providing our people with a work environment where they can balance their successful career with the needs of their team, our clients and other personal commitments and interests outside of work.
• Philanthropy. Our people can contribute to society in a unique and personal way, through various philanthropy opportunities and programmes.